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Caffeo Solo Problem with Cleaning Program

Posted by: Doc May 13, 2010 10:45 am

Hello Zusammen!

I have the solo now about 2 months and am very happy with the device to date. This morning the symbol for the integrated cleaning program flashed for the first time. I wanted to do this according to the instructions. Now to my problem: Every time I hold down the key for "On/Off" and the key for "On/Off" for more than 2 seconds the machine starts to evaporate to transport itself according to the instructions. Actually the cleaning program should start according to the instructions by this key combination...

Evtl. one of you made also this experience and knows remedy...

Thank you in advance!

Greß

Posted by: User May 17, 2010 08:40 am

have exactly the same problem. The cleaning program does not start as described in the instructions and the machine switches off after rinsing.!

habs has now tried 3 times without success. The cleaning symbol always lights up.

" But after I cleaned the brewing group separately I saw a new symbol, on the far right, it looks like a safety belt... "

Posted by: Doc May 17, 2010 07:30 pm

The symbol on the far right lights up when the brewing group is not inserted into the appliance. That has nothing to say so far... It goes out as soon as the brewing group has been used. I will contact the hotline as soon as possible, they should be quite competent.

Posted by: User May 18, 2010 08:15 pm

So mine's in repair now. The one from the service station said it is a software error that does not start the program.

mfg

Posted by: Doc May 25, 2010 03:44 pm

As so often the mistake was mine :-). I should have simply read the manual better, because it says that the device must be switched off. Of course, I always had the machine on. Well, reading forms and the problem solved itself thus.

greeting

Posted by: Dude December 30, 2010 08:55 pm

Thanks!
Had also overlooked that the device must be turned off. ohmy.gif

Posted by: Guest January 16, 2011 08:36 pm

The basic problem lies more with the person who wrote the manual.

Because normally the machine is switched on as soon as the execution of the cleaning program is requested. So turning off the machine should be point #1.

Posted by: Guest April 05, 2011 09:52 am

1000 Thanks for this hint! Was already desperate.
Aso supplement manual

Step 1a: Turn off device!

2 words that would probably have saved the support a lot of work...

Posted by: Gast_Gast April 10, 2011 09:31 pm

Hy, if you want to start the cleaning program, the device must be switched off and not in stand-by mode, it is exactly the same for descaling

but also in the Bed. Instructions,

Posted by: Guest November 20, 2014 07:57 pm

Thanks guys,
you see here again, who can read is clearly in advantage.
Greetings Franz
:rolleyes:

Posted by: Guest October 30, 2015 08:11 pm

QUOTE (Guest @ Thursday, November 20, 2014)November 2014, 19:57 o'clock)
Thanks guys,
you see here again, who can read is clearly in advantage.
Greetings Franz
rolleyes.gif

You saved me with your answers the weekend. I also overlooked
that the machine must be turned off to start the cleaning program. It's illogical to me... but the main thing is it works now. THANK YOU!!!!അ

Posted by: Gast_Betti June 07, 2019 09:41 am

QUOTE (Dude @ Thursday, December 30, 2010, 20:55)
Thanks! I
also overheard that the device had to be turned off.

ohmy.gif

prima

Posted by: Gast_Birgit March 19, 2020 10:31 am

QUOTE (Doc @ Tuesday, 25 May 2010, 15:44 h)
As so often, the mistake lay with myself :-). I should have simply read the manual better, because it says that the device must be switched off. Of course I had always switched the machine on. Well, reading is educational and the problem solved itself.

Greeting

Thanks!!!! That helped me a lot :D:D

Posted by: Gast_Jutta December 30, 2020 10:07 am

With me today was also descaling announced, have used the melitta descaler and has worked great. Now, however, the warning light is still on...
What should I do now the still?

Posted by: Gast_Tanja March 26, 2023 03:46 pm

Can anyone tell me why the descaling sign is still not lit after the Melitta Cafe Solo has been descaled? Thanks

Posted by: Reuven September 14, 2023 07:03 am

Same problem..unsure.gif

Posted by: Gast_Kristina October 15, 2023 09:06 am

QUOTE (Guest @ Friday, October 30, 2015, 8:11 PM)
QUOTE (Guest @ Thursday, November 20, 2014, 19:57)
Thanks guys,
you see here again, who can read is clearly at an advantage.
Greetings Franz
rolleyes.gif

You have saved me the weekend with your answers. Have also read it over,
that the machine must be switched off to be able to start the cleaning program. For me illogical...but the main thing is that it works now. THANKS!!!!!

I too thank you years later for this thread.
I thought yesterday I had wrecked the coffee maker because the right lights were never on and after filling water/cleaning the brew group, the machine basically went off. And the light for water was basically on even though it was definitely there. Was worried that the water supply was now broken ????
I basically read "1st machine ON" instead of OFF in the manual. Will make that clearer to myself now with the highlighter ????

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