Advanced search

Display flickers from the CM 5200

disturbances

Chris Schmidt

June 21, 2016 04:25 pm

Unregistered

I have had the fully automatic coffee machine CM 5200 from Miele for about 3.5 years and have had the following problem for quite some time:
-The display flickers sporadically once a month, so that it is not possible to use it-
must then switch off the mains switch completely or pull the mains plug.
I informed myself that contact sprays can be used because of possible grease formation, because the machine is in the kitchen - I followed everything and covered the machine while working in the kitchen - happens again and again.
Then I got error messages 28- Too much powder in the powder chamber
do not use only this compartment, except for cleaning with a cleaning tablet.
I have a 5 year plus warranty - I sent in the machine - it was said that it is a fundamental problem of Miele - I have already been sent in with the same problem and changed a circuit board. With the success that after 6 weeks this problem occurs again. They said it wasn't Miele. It was just Miele on the outside. Great.
Has anyone had the same problem?

HWS

June 22, 2016 08:35 pm

*

Expert

Group: Mitglieder

Posts: 1017

Member No.: 24376

Joined: May 23, 2014

Good evening,

if the warranty period has not expired for a long time, then I would send the machine in again and insist on changing a new display or circuit board again until the thing works perfectly.

Greeting HWS