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DeLonghi ESAM 428.40.BS Perfecta Evo

Brew group is stuck

Kaffeekloener87

May 20, 2021 09:15 am

Unregistered

Moin together,

I'm just sitting at work and have just gechrieben get from my wife that she has not thought about it and wanted to remove the brew group for cleaning when the machine is switched on.
Well after pressing the release she realized that of course the BG can't be removed and is now stuck. The door won't close anymore because the brew group seems to be in the way.

After longer googlen I am now so far that I probably have the best possibilities after work, if I either open the machine at the back and can try directly by turning the motor to move the BG in home position, or but can move the motor via the test mode via the display by hand.

Now to my actual questions:

1) Is my approach so correct or are there better possibilities?
2) Do I prefer to revise the motor by hand or by test mode?
3) How do I get into test mode on my model? Because that is unfortunately somehow not to find :1f616:

Many thanks for your help and still a nice day