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Service or "Error message" Wittenborg 7100

Display "Out of service", "not available

nightowl   

December 04, 2011 10:19 am

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Coffee drinker

Group: Mitglieder

Posts: 1

Member No.: 14360

Joined: December 04, 2011

Good day together,

I bought a used machine from 2006 about 4 weeks ago!

This machine was regularly serviced or repaired until 2010 according to the service booklet!
After the correct filling of the containers and a proper connection, the machine ran faultlessly for 2 weeks!

In the 3rd quarter of the year, the machine was running at full capacity. week she indicated in the morning "Out of service", which probably indicates a new maintenance interval !

After restarting the machine several times this problem was fixed for the whole day... laugh.gif !...
In the 4th generation week the machine showed "not available" when pressing coffee buttons, i.e. "not available" despite filled containers"!
When pressing cocoa buttons a cold drink came... mad.gif !
Nothing is stated in the operating instructions, machine and sensors cleaned, container correctly inserted...

Service hotline told me that the machine has been serviced elsewhere since 2007; a call to the service technician named by the seller didn't help..." (I don't know this machine...!?)!

May be someone in this forum can help me or recommend me a technician in the area of 33100 Paderborn!!

Thank you in advance!

Lureen

March 19, 2012 01:57 pm

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Coffee drinker

Group: Mitglieder

Posts: 2

Member No.: 15642

Joined: March 19, 2012

Hello,

>Call in here: Automaten-Service-Ehmer, Tel.:02373/ 1723660 or 0174 / 3355210

for years a competent partner for repairs and spare parts procurement for many hot and cold beverage vending machines. Also Wittenborg

MfG

Guest

November 19, 2012 03:53 pm

Unregistered

Hello my seat I have in Nieheim !

If you have questions about this machine, feel free to call me.

These machines 5100 u 7100 I also have in circulation and they run.

Have you got a filleicht Monday production.

Question ! What have you paid for this machine ?

I am but unfortunately from 20.11. in hospital

>You can also send me a mail josefjacke53@web.de


My hd No 0171 31 89 986

yy_zz

November 19, 2012 08:58 pm

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Barista

Group: Mitglieder

Posts: 105

Member No.: 4108

Joined: March 22, 2009

Hi,
the question was asked 1 year ago........

You have 7100 (IT?) they are satisfied with the machines??
I just repel them as I am not at all satisfied with the coffee quality/reliability
the vending machine.
Wittenborg simply built better machines years ago!!

greeting

huste511   

January 07, 2015 11:40 am

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Coffee drinker

Group: Mitglieder

Posts: 17

Member No.: 22537

Joined: November 24, 2013

yes, wittenborg unfortunately has some meaningless error messages or even quite contradictory texts.

Out of service or too english Out of service can for example indicate a real error or even think that you should wait a little longer. With older software versions, for example, the display shows out of operation during the heat-up phase. With instant devices with 3 litre water tanks it takes 10 minutes or longer until the minimum water output temperature is reached.

even what you say with not available or not available is one of the typical bullshit false alarms. With the software I first changed the text to "heat water.... " so that users just know that the water still needs some time to heat up and they don't mistakenly think that coffee or cocoa is no longer available.
there were times when there were various notes and signs hanging around the vending machine to explain such quirks and to warn other users of these false messages.

in this case you should first of all activate the temperature display in the display to see where the water temperature really is. But as I said, depending on the software version, this display is simply withheld when the water is cold.

For example, the heating may be defective, the temperature sensor, the relay may be defective or the relay may be triggered by a temperature fuse.

But since you reported this error in December and you also wrote that you were once given a cold drink, I would like to point out another error variant.
At colder temperatures, so at 0 to 10 degrees water temperature, the vending machine software is a bit crazy. Some not so good programmer has integrated a function, which makes sure that the automat gets wrong temperatures pretended again and again. If you switch on the device freshly, for example, 120 degrees is displayed after a few seconds the display jumps to 80 then on 50 degrees and shortly afterwards again on 110 or 130 degrees.
But only if the automat thinks the temperature is below 88 degrees he switches the heating on and comes out of this stupid state at all. If it is really clearly under 5 degrees room temperature so also times 150 or 170 and in extreme cases hundred 199 degrees are indicated to one, although the water is ice-cold. For example, the temperature display here is set to 199 degrees for half an hour and the machine does not switch on the heating.
The water is ice-cold, but users can have a drink served because the minimum temperature has supposedly already been reached.

This software is absolute bullshit!

numberonedefender

January 07, 2015 12:21 pm

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Expert

Group: Mitglieder

Posts: 2539

Member No.: 2650

Joined: August 21, 2008

QUOTE (huste511 @ Wednesday, January 07, 2015, 10:40am)
Because you reported this error in December

December 2011 wink.gif



--------------------
Grüße, Manuel

Jura ENA Micro 9 (Küche)
Jura xF50 (Büro)
wechselnde Besetzung in der Werkstatt...
P.S.: Support gibt's im Forum, nicht per PN o.ä.

huste511

January 10, 2015 08:10 am

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Coffee drinker

Group: Mitglieder

Posts: 17

Member No.: 22537

Joined: November 24, 2013

Yes, I have seen that the question is from the year 2011.
I thought mIr but lIber can give an answer late than that is no answer at all.

Leider finds again vending machines hardly in everyday life and accordingly there are rarely people with knowledge about it. Also the manufacturers and service partners keep themselves very covered with information.


Btw: if you know a forum where you can discuss about various coin changers bill readers and vending machine control and find skilled personnel, please simply let us know.