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Siemens EQ.6 endless loop

Posted by: Gast_Christian December 25, 2021 10:15 pm

Hello,

On the 24th of December our machine doesn't feel like it anymore.
Because times again, I started the program Calc 'n clean, Christmas you have time for something like that. :-D.
Everything went through until step 7/9,
then the machine told me to fill the washer tank, but it was full
.

Pump started again and again, but no water was taken out.

In the end plug out and wait.
After switching on again message "rinsing after service interruption"
again only partial withdrawal of water from the tanksuddenly
banging noise, escape of water vapour

.


After switching on again, message "Rinse after service

interruption"
again only partial removal of water from the tank


























.

Draw a coffee, only approx. 50% fill quantity. Attempt to froth milk, only approx 20%Followed by

request to start calc 'n cleanCleaning program

started againRun through
to step 7/9Then
again request to refill water, although the container is still full





.






Sometimes also message to fill water without carbonation.

Now I'm stuck in the "rinse after service stop" loop.
Water comes out of the coffee spout, water comes out of the milk hose, water runs into the drip tray, but in some steps the pump struggles and the water in the tank doesn't decrease and nothing comes out anywhere.

Since I'm stuck in the rinse menu, I can't get into the service menu either.

Machine is pretty much 5 years old (bought 23.12.16), regularly cleaned and descaled (original products) and has never let me down so far. (just under 6,000 coffees and 5,000 milk)
I have already completely disassembled brewing unit without being able to find any limescale or blockages anywhere.

a) how do I get out of the loop?
cool.gif What could be the cause of this strange behaviour?

Many thanks for your tips (and Merry Christmas)



































Posted by: Finn May 31, 2024 09:01 am

I found this old post, but am now experiencing the same problem. Siemens could not help other than send a service technician, which will be quite expensive. My machine stops after the 9 steps and all it is showing is the Siemens logo. If I pull the cord to restart it, it just starts the short cleaning process and the machine is then locked asking me to do another calc'n clean. mad.gif

Posted by: Finn May 31, 2024 09:02 am

I found this old post, but am now experiencing the same problem. Siemens could not help other than send a service technician, which will be quite expensive. My machine stops after the 9 steps and all it is showing is the Siemens logo. If I pull the cord to restart it, it just starts the short cleaning process and the machine is then locked asking me to do another calc'n clean. mad.gif

Posted by: Finn May 31, 2024 09:04 am

I found this old post, but am now experiencing the same problem. Siemens could not help other than send a service technician, which will be quite expensive. My machine stops after the 9 steps and all it is showing is the Siemens logo. If I pull the cord to restart it, it just starts the short cleaning process and the machine is then locked asking me to do another calc'n clean. mad.gif

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