, after 11 years I was informed by the Gaggenau repair service that 2 spare parts (drip tray and brew group) are apparently no longer available and I was offered out of CULLY ??? a new replacement unit for just under 4000.00 euros.
I think one can expect that with such expensive devices, spare parts are available even after 11 years?! I was
told by GAGGENAU that they offer a spare parts warranty of only 10 years.
My machine has been very well looked after and now I am to dispose of it, this is absolutely customer unfriendly to me.
I cannot recommend any of the GAGGENAU appliances, as I have now had to replace the dishwasher, which was constantly broken before, and now the fridge-freezer is also starting to show the first signs of a defect.
Does anyone have any tips for me regarding the coffee machine, repair or replacement?