Hello first,
I have the following problem. We have at work the fully automatic Esam 4000B from delonghi. 2 weeks ago the brewing unit drove down after making coffee and stayed there instead of driving back to the starting position. After a few attempts to raise the machine in test mode and turn it up by hand, we ordered a new motherboard. Now after the installation the machine still has the same problem and we don't know what to do anymore.
I hope you can help us to get our beloved caffeinated hot drink again.
PS.: if we turn up the brewing unit by hand and connect it to the power supply again the unit will shut down completely.
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