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Spare parts fully automatic coffee machine Gaggenau CM 210110/06

Spare parts n.11. J. no longer available

Anilo

March 07, 2021 02:39 pm

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Coffee drinker

Group: Mitglieder

Posts: 1

Member No.: 43042

Joined: March 07, 2021

Hello
, after 11 years I was informed by the Gaggenau repair service that 2 spare parts (drip tray and brew group) are apparently no longer available and I was offered out of CULLY ??? a new replacement unit for just under 4000.00 euros.
I think one can expect that with such expensive devices, spare parts are available even after 11 years?! I was

told by GAGGENAU that they offer a spare parts warranty of only 10 years

.



My machine has been very well looked after and now I am to dispose of it, this is absolutely customer unfriendly to me.

I cannot recommend any of the GAGGENAU appliances, as I have now had to replace the dishwasher, which was constantly broken before, and now the fridge-freezer is also starting to show the first signs of a defect.

Does anyone have any tips for me regarding the coffee machine, repair or replacement?

Many thanks
Anilo