Siemens brewing unit drive wrong position

And then someone has already found a solution to the problem: the white drive of the brewing unit in device is in a different position than the upper part of the removable brewing unit, which should fit in quasi exactly, but now it is stuck, could also be removed already difficult, but now I can not insert it at all after cleaning. Please help.

have exactly the same problem.
There is probably a solution in another forum but does not work for me.
The white part moves zero!
lt. Siemens send in. but they have zero interested in a direct solution....


All previous tips on the net to remove the brewing unit have unfortunately not worked.

The latch doesn't open all the way when you turn it off. There is a solution:

Switch off the appliance and wait a few secondsSwitch the appliance
on againOpen
the
door
(the message "Please close the door" appears) and leave it openIt
is essential to leave the drip tray with the pulp container in the app


lianceWith the



handle of a coffee spoon in the top right opening of the housing (where the door hooks in) briefly press the contact switch - the spindle starts to rotate a littleNow
try to remove




the brewing unitIf the brewing unit is still





stuck press the contact switch again with the spoon handle





.





The spindle will continue to rotate slightly.
Now try to remove the brewing unit again. If this is still not successful, repeat the procedure from point 5 until the brewing unit can be removed.
Clean brewing unit and dr











ip












trayReplace
brewing unit
and drip tray and close
doorSwitch off
appliance
again and switch on













again.

have exactly the same problem.
There is probably a solution in another forum but does not work for me.
The white part moves zero!
lt. Siemens send in. but they have zero interested in a direct solution....


All previous tips on the net to remove the brewing unit have unfortunately not worked.

The latch doesn't open all the way when you turn it off. There is a solution:

Switch off the appliance and wait a few secondsSwitch the appliance
on againOpen
the
door
(the message "Please close the door" appears) and leave it openIt
is essential to leave the drip tray with the pulp container in the app


lianceWith the



handle of a coffee spoon in the top right opening of the housing (where the door hooks in) briefly press the contact switch - the spindle starts to rotate a littleNow
try to remove




the brewing unitIf the brewing unit is still





stuck press the contact switch again with the spoon handle





.





The spindle will continue to rotate slightly.
Now try to remove the brewing unit again. If this is still not successful, repeat the procedure from point 5 until the brewing unit can be removed.
Clean brewing unit and dr











ip












trayReplace
brewing unit
and drip tray and close
doorSwitch off
appliance
again and switch on













again.