Tchibo Esperto Caffe coffee grounds not pressed

Hello! ????????‍♂️

Happy Whitsun first!

I have the following problem: the coffee of my Tchibo Esperto Caffe tastes since today suddenly watery. In addition, I notice that the coffee grounds are not pressed in a circle in the drip tray as usual, but rather loose - this was never the case.

First of all, the problem arose after a cleaning process with durgol cleaning tablets, which I used for the first time, so the problem could possibly be caused by this, or by incorrect use? The machine is 4 years old, but had never had problems before. Since the Esperto Caffe does not have a cleaning program (only a descaling program), I applied the tablets as the instructions describe for a pad machine (like Senseo). For this, I dissolved two tablets in a cup of water, poured them into the water tank, and turned the machine on and off 6 times each time, so that the machine rinses each time. This also loosened some of the coffee residue. The brew group I then also soaked in water with two tablets. Then cleaned everything by hand and let the machine run through a few times with clear water. After that I ran the descaling program, here everything also went as usual.

This morning I expected that the coffee might taste even better than usual because of the cleaning, instead as I said a watery coffee and the coffee grounds unusually loose.

What could be the problem? Did I possibly damage something when cleaning with the tablets?

I would appreciate any tips or thoughts.

LG, David

Hi,

I have since descaling with Durgol exactly the same problem.
The coffee grounds are very loose and there is a lot of brewed coffee grounds "lying" in the brew group.

Does anyone have an idea ordee solution?

Evening, I have the same problem. In addition, my Esperto runs continuously and only stops dispensing when the coffee cup button is pressed.

Have the previous speakers found a solution to the problem?

LG
Phillip