Model TES6...F.. Refill beans, despite beans

We gave the same problem as the previous machine, only the reset does not work, as with the other machine. Unfortunately, we did not get a reasonable response from customer service.
Does anyone know advice?

Is there also a manufacturer for the machine and an exact type?
With model TES6...F.. I can do nothing!

Sorry, it is the Bosch TES 603F 1DE/09, TYPE CTES32X. Would be great if there is a solution.

Hello, there is a problem with the grinder and the ohmic resistance.
The first thing I would do is empty the bean hopper and then press until everything is empty in the grinder. Blow out the grinder with compressed air. Remove the powder compartment drawer, is a little tricky but if you look closely you will see a small flag / tab that you must carefully lever away. Clean the powder compartment.
Then set the grinder to the lowest level.
I wish you good luck. I think, otherwise the KVA must have another new grinder.

MfG Chris

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