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Saeco HD8857 Exprelia Error message

Message empty record container although empty

Cristina

December 23, 2020 02:49 am

Unregistered

We been having the same problem, tonight after a lot of take off put in trays I decided to leave the drip tray out after I put in the ground tray in and it worked. I think it's the outside drip tray that's causing the problem.

Gast_Kay

January 10, 2021 03:33 pm

Unregistered

QUOTE (User @ Monday, 28 March 2016, 13:12)
I also have this problem especially during the cleaning process. I have found a trick: after the Abtropfschlae and the set container was emptied and the error message always comes back 5 seconds wait (until set container insert only lights up) and then the door not completely close until the cleaning menu is visible and then with not completely closed door the process to finish. So you get through at least and in normal operation I have the error not so often. Is of course stupid that Philips to this Frgae not even reports.

Great tip that really works. Thanks

HWB aus Rtg

January 18, 2021 01:00 pm

Unregistered

QUOTE (eisbein @ Tuesday, 29 January 2019, 19:42)
behind the residual water drawer sits a moisture sensor, if the moisture measures ,because the load is wet outside , then he writes just load empty.... properly dry outside and runs

With our Saeco Xelsis the error also occurs again and again. The trick with the door has always helped so far. Yesterday it didn't work anymore either. After closing the door, the message "Empty waste water tray and grounds container" was immediately displayed .
Thanks for the explanation and the tip to dry the bowl thoroughly. Has worked.
SUPER !!!

Gast_Micha

February 22, 2021 08:23 am

Unregistered

QUOTE (Pueppi @ Sunday, 18 May 2014, 18:36)
Hello, my Saeco Exprelia reports "Empty set container and drip tray" although both emptied and cleanedist. Brew group is already cleaned, error message remains - no more menu call possible. Can anyone give a tip?

It may be that only the software has hung up. We had that too. Suddenly the messages Empty grounds container and drip tray. Disconnecting the machine from the power supply for 24 hours (pulling the plug) helped. Runs completely normal again.

Knreadergirl

March 11, 2021 11:35 pm

Unregistered

Thanks so much. Cleaning out the sludge from the small area on top left of tray did the trick. I’ve spent all day on this and your advice was it!

Gast_Jürgen

August 14, 2021 04:47 pm

Unregistered

QUOTE (Guest @ Sunday, February 11, 2018, 6:23 PM)
On the Empty Drip Tray... although just emptied message, there is a trick that customer service told us. You are supposed to use the cotton swab to dry the wells in the tray. Then the cleaning program continues to run

Worked

Peter Barni

October 28, 2021 03:42 pm

Unregistered

Hello Together dear Saeco people of the Exprilla EVO
This error has also occurred with me during cleaning
, first thank you for the tips, have then dried with the cotton swab, the bulge of the Tresterbehälter, auserdem I say that the metal contact was tarnished.
With fine sandpaper grreinigt and everything was ok, the service on the phone could not help me further, it was the electronics and for a comp. price 199, - a workshop would pick up the machine.

So thank YOU ALLGruß

Peter from Havelland






Klaus aus Berlin

January 11, 2022 10:53 am

Unregistered

Helped: Empty the water tank, insert the empty water tank, display jumps to Fill water tank, fill water tank and insert again, display jumps back to normal mode.

Gast_Mausi

March 08, 2022 10:23 am

Unregistered

QUOTE (User @ Monday, 28 March 2016, 13:12)
I also have this problem especially during the cleaning process. I have found a trick: after the Abtropfschlae and the set container was emptied and the error message comes back again and again wait 5 seconds (until set container insert only lights up) and then the door is not completely closed until the cleaning menu is visible and then with not completely closed door the process to finish. So you get through at least and in normal operation I have the error not so often. Is of course stupid that Philips to this Frgae not even reports.

Has helped:)

Jura Schraubär

March 15, 2022 07:21 pm

Unregistered

How funny to read all this here.
The only advice that works reliably is completely lost here.
The recess in the grounds container must be cleaned and then meticulously dried!
After that, the door can also be closed normally
.

The reason is as follows: the descaling agent has a very high conductivity and activates the sensor in the grounds container.

VG Jönne





Gast_Tom

April 02, 2022 02:24 pm

Unregistered

QUOTE (Guest @ Sunday, February 11, 2018, 6:23 PM)
On the message Empty drip tray... although just emptied, there is a trick that customer service told us. You should use the cotton swab to dry the wells in the tray. Then the cleaning program continues to run

Where is the indentation or which indentation is meant here?

Gast_Jana

April 09, 2022 11:40 am

Unregistered

QUOTE (tamabi @ Saturday, 05 July 2014, 19:10)
Hello
,did this solution lead to success?

For me it worked thanks for the tip

Gast_Dagmar

May 16, 2022 06:41 pm

Unregistered

QUOTE (Guest_Anja @ Friday, 04 September 2020, 15:51)
QUOTE (User @ Monday, 28 March 2016, 13:12)
I also have this problem especially during the cleaning process. I have found a trick: after the Abtropfschlae and the set container was emptied and the error message keeps coming back wait 5 seconds (until set container insertion only lights up) and then the door is not completely closed until the cleaning menu is visible and then with not completely closed door the process to finish. So you get through at least and in normal operation I have the error not so often. Is of course stupid that Philips to this Frgae not even reports.

Mega!!!
Thanks for the tip with the slightly open door. Works and saves me nerves and repair costs!

With me it also worked with the open door, however, I have also removed the water tank and inserted at the end.
Thanks a lot !

Hans C.

October 23, 2022 02:01 pm

Unregistered

QUOTE (Guest @ Friday, April 10, 2020, 3:30 PM)
QUOTE (Guest @ Friday, April 10, 2020, 3:29 PM)
QUOTE (Guest_Olaf @ Saturday, August 17, 2019, 12:34 PM)
Found the crucial hint here rolleyes.gif

https://komtra.de/forum/index.php/Thread/13609-Saeco-by-Philips-HD8857-01-Exprelia-Evo-Edelstahl-Meldung-Abtropfschale-leeren-S/

Especially the small chamber in the drip tray needs to be cleaned.
Wet coffee sludge in the small chamber and the sensor does not detect an empty tray.

VG, Olaf

Thank you!!!!!

This made my day

Nothing works for me at all. Have tried all the tips here. My drip tray and marc container shine like a bacon rind. Removed back panel, cleaned and dried everything. Nothing works. Always the same message...empty drip tray and grounds container! sad.gif

Hans C.

October 23, 2022 03:33 pm

Unregistered

QUOTE (Guest @ Friday, April 10, 2020, 3:30 PM)
QUOTE (Guest @ Friday, April 10, 2020, 3:29 PM)
QUOTE (Guest_Olaf @ Saturday, August 17, 2019, 12:34 PM)
Found the crucial hint here rolleyes.gif

https://komtra.de/forum/index.php/Thread/13609-Saeco-by-Philips-HD8857-01-Exprelia-Evo-Edelstahl-Meldung-Abtropfschale-leeren-S/

Especially the small chamber in the drip tray needs to be cleaned.
Wet coffee sludge in the small chamber and the sensor does not detect an empty tray.

VG, Olaf

Thank you!!!!!

This made my day

Nothing works for me at all. Have tried all the tips here. My drip tray and marc container shine like a bacon rind. Removed back panel, cleaned and dried everything. Nothing works. Always the same message...empty drip tray and grounds container! sad.gif

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