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Saeco Gran Aroma (SM-6580)

Why can't you find spare parts?

Kalikalo

March 19, 2022 07:53 pm

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Hi guys,

I bought a Saeco Gran Aroma. A piece on display. At home we found that the connector of the cappucinatore (to which the milk hose is connected) was missing. The seller tried his best, but could not find the part even through Philips customer service.
Another attempt is in progress.

What irritates me very much: I can't find any spare parts for this model at any spare parts dealer for fully automatic machines. For other Saeco models, the part can be ordered for about 5,-.

Can anyone explain this? Have five years warranty, but so slowly I wonder if it would not be better to return the device. If there are no spare parts now, then even more so in later years....




MrLed

March 19, 2022 10:29 pm

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I do not know the machine but looking at the pictures in the Bed instructions, the hose of the Xelsis could fit.
Item no.: 421944070151Spare part no.
: CP0588
Jura Spare Parts Shop


MrLed

March 19, 2022 10:33 pm

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https://www.kaffee-optimal.de/saeco-verbindungsschlauch-im-milchbehaelter-xelsis-sm75-sm76/

https://www.juraprofi.de/Saeco-Ersatzteile/Exprelia-Xelsis-Energica/Milchaufschaeumer/Ansaugschlauch-Milchbehaelter-fuer-Saeco-Xelsis-SM7xxx::17218.html

Kalikalo1

March 19, 2022 10:55 pm

Unregistered

Thanks for the recommendation. But it is not about the hose, but a small black connector made of black hard plastic, which you push into the Cappucinatore on one side and into which you push on the other side of the milk hose. So quasi like a clutch. For the Xelsis I can buy this little thing for 5, - on the Internet.

There you can see the black pin well:
Image

MrLed

March 19, 2022 11:50 pm

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Unfortunately, pictures or links do not work here.

Could well imagine that also fits this nipple from the Xelsis.

Kalikalo

March 20, 2022 08:28 am

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Unfortunately not. I have already tried that at the dealer.

Schlawi

March 20, 2022 10:08 am

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Is it the part from minute 1:58in the following video?

Kalikalo

March 20, 2022 11:43 am

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That's exactly it.

tubo gran aroma

May 05, 2022 12:19 pm

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(italiano
)If you need the tube to make cappuccino I can provide it to you