Hello, everybody,
I have just signed up, because I need your help and opinion.
My fully automatic coffee machine Cafe Bonitas "One-Touch" Kingstar, from 2016 is just 3 weeks out of the extended warranty and has been causing problems for about 1-2 weeks. I save myself the trouble of writing to the dealer for a goodwill repair, as I suspect that Tex-Force GmbH is insolvent. U.A. I have already read enough negative contributions and from unsuccessful contact attempts to the company and the online shop www.kaffeevollautomat-24.de does not show any article as available, just like another online shop of the GmbH (www.royal-markisen.de).
But it may be possible to repair the machine...
To the problem: It started about 1-2 weeks ago that the MWIP starts normally in the morning, but when I want to draw the next coffee 2-3 hours later, the machine starts grinding for a short time (1-2 seconds), stops the process and tries to brew coffee. Most of the time I then stop the process, the brewing unit then apparently does not return to the basic state. Then the menu icon turns red and when I press it, the display shows only "E3".
Then I always switched the appliance off and on again, and then I ground normally again, but only clear hot water came out and what was striking was that before and after that steam and hot water escaped from the spout. Sometimes there was a lot of ground coffee in the brewing unit, after I rinsed it off, the cookie was normally shaped and moist, but only hot water ran into the cup.
My initial assumption was that the grinder would be clogged, so I disassembled and cleaned the grinder yesterday, some deposits had already formed. Then at noon today, the same game again... After some back and forth I could persuade the machine to make me a coffee again, but who knows how long it will work...
Can anybody imagine what is going on under the fault pattern? What could be defective and are there spare parts for the machine? Note: I am confident that I can repair the machine, but I see it realistically, if the spare parts exceed a value of 100, - €, it is no longer worth it for a KVA worth 339, -.
But I'm not giving up hope completely, maybe it's a small cheap component for once...
Thank you very much for possible information and opinions
,Jörg
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