EQ9 S900 APP error

Hello,

is someone using the S900 with the HomeConnect APP?
The setup of the machine was simple and worked.

The wlan connection was also easy and in the router I can see the device and ping it.

The setup of the APP fails with error 5014.
I can't find any information about the error on the net either.

Greetings

Jason

Hi,
I'm bringing this out again in the hope that someone has a solution to this - I have the same problem.
Greetings
-r-

I have the same problem with the EQ. 9 Connect has anyone received an answer yet?

Unfortunately I have the same mistake... but no solution...

Had the same problem.
First I connected the coffee machine to the WLAN, then I downloaded the app.
Coffee machine displayed error 5014 when connecting to the app.
Then I threw the WLAN completely out of the coffee machine Coffee machine displayed error 5014 when connecting to the app.
Then I threw the WLAN completely out of the coffee machine, And connected the coffee machine again to the WLAN. The app was then able to successfully register the coffee machine.

I made the same mistake. Unfortunately, the process of connecting the APP is far too complex and lengthy. my opinion... underground, there's nothing else to say. No look at those who can (Apple/Google).

With my WLAN I was able to connect the device via the APP, but then in the last step from the vending machine no connection to the APP was possible (5014). I suspected the machine is not fully connected to the Internet. The WLAN symbol in the machine display shows the WLAN symbol connected, but with a "x". The manual (p.32 EQ9S700) says "No connection to server". A "nice" dependency on Home Connect.

I was able to solve it on a Fritzbox as follows:
1. Fritzbox log in the browser, menu WLAN / wireless network.

If error 5014 appears, this means that the machine is not connected to the home network. The best way to integrate it is via the WPS button on the router (can take a minute).

If the connection does not work, it may also be that the WLAN signal at the machine location is too weak.

I tried to connect the machine via the router-WLAN settings as described before but unfortunately it didn't work, it's also behind it, not connected - .-

I also have the problem! Despite all the settings described here, no connection to the server. Maybe it's the Internet provider... me Vodafone.

I've been there. After connecting to the network the WLAN symbol was marked with x.
I did it like this. You have to change your router password. It has to consist of at least 8 characters. The first 3 characters of the
password

have to be uppercase, then a lowercase letter, then a number and a special character. For

example : Ae3en%97After that

you delete your network setting on the coffee machine, you also delete the app on the phone. Then

reload

the app

.

Turn on the machine, go to Network Search automatically, press the WPS button on your router and your machine has found the network. Behind

WLAN axNow you can

start the app on your phone, register the app or log in. Afterwards go to add device. Your coffee machine will be displayed, go to add. Then the app should receive data from the coffee machine. There are three sections with blue check mark if successfully transferred. Now turn the selector switch to connect to App and click ok. After about 2cminutes the app will be paired with the coffee machine and the WLAN symbol will appear without the x behind it. After 2 coffees from the webshop I got a security update in the app. The wlan symbol switches back to x behind it and the update is installed on the coffee machine. It took me about half an hour. Even if you don't see anything in the display, be patient and let it run. When the update is finished, the app reconnects and the x behind the wlan symbol is gone. Now everything works

fine

again

.

Hope I could help you. Good luck. Lg

It helped me: the original WLan from the Fritzbox was used, no repeater etc

I'll put in my mustard, too. Had the same problem. (Error 5014 incl. "x" in the WIFI symbol)The "x"
disappears in my opinion after the connection to the app was successfully established. Anyway, I still had it on the successful attempt after the connection to the network was successfully established. It only disappeared after connecting to the app. I think
this has been misinterpreted so far.
The EQ9 was also always successfully connected to my Fritzbox. Nevertheless the
connection to the app did not work.
Then I noticed that the EQ9 only had a connection with 6 Mbit. In the comparison of the KüchenTV (Samsung, Model from 2015) directly above with about 500 Mbit. All connection data
read from the Fritzbox.
So repeater into the kitchen and taaadaaaaaaa, after I had completely reestablished the connection, the connection
to the app
went
immediately.
In other words: we got one of the cheapest WIFI modules for a lot of money
oOI
hope this helps!

Attention at 5Ghz and 2.4Ghz WLAN operation in parallel. With me it was only possible, with mobile phone and coffee machine in the same 2.4Ghz network. Therefore I deactivated the 5Ghz network briefly during the setup.

Thanks. That's it... now it is in the net but if you switch on the 5 ghz again and your phone logs in here, then the app is useless because there is no connection. Sorry Siemens, but for the price I would have expected more !!!!