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De Longhi ECAM

Undefinable noise

kgm2022

February 07, 2023 12:45 pm

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Coffee drinker

Group: Mitglieder

Posts: 8

Member No.: 50485

Joined: March 02, 2022

Our machine, purchased in August 2022, has been making a noise for about 3 months that I don't think should be there. It sounds as if a seal is grinding (something like this: üüüp biggrin.gif ). De Longhi customer service thinks this is a normal noise. Reading the error memory did not reveal an error.
It almost always occurs when the machine is started from stand-by, but occasionally also but the 2nd or 3rd cup. Can I attach a video or audio file here?