Kaffeevollautomaten.org

Michbezug Jura Z8

Posted by: Gast_Andrea July 23, 2019 03:54 pm

Hello dear forum
,Since nobody can help me, I turn to you. In March new Jura Z8 bought, milk foam always perfect, no matter in which settings, with pure milk supply the milk splashes. Machine was four times with Jura, there always perfectly, machine was exchanged. Now I have the same problem with the new machine. Milk comes from the wireless cool control. All settings, temperature etc. tried, other milk container, other hose, other milk type, can not obtain milk, splashes only uncontrolled around. The milk foam continues to be perfect. Who knows advice, I'm starting to despair. L.G. and thank you for your ideas.

Posted by: Kaffeepoint September 07, 2019 09:57 pm

Just warm the milk on the stove. The problem is in front of the machine.

Posted by: Karsten Heilemann September 27, 2019 07:15 pm

The milk temperature is set too high.

Posted by: Gast_Marion November 09, 2019 10:38 pm

We have exactly the same problem, with such a high-priced machine it simply can't be. The
problem has been with us since the purchase at the beginning of October and all three attempts by Jura to solve the problem failed
.

Posted by: Mojon November 13, 2019 12:07 am

QUOTE (Kaffeepoint @ Saturday, 07. September 2019, 20:57 Uhr)
Just warm the milk on the stove. The problem is in front of the machine.

It's a very pointless answer that won't help anybody.

I have the same machine and the same problem.

My Z8 will now be sent in..... I'm curious.wacko.gif

Posted by: Hocksteiner December 30, 2019 02:45 pm

We also have the same problem with the only 3 months old Jura Z8.
The
milk portion
works
but mostly it splashes in all directions.

Called customer service today, the gentleman told me that the milk temperature was set too high and I should turn it down to level 1 - test it and increase the level until it starts to spray, set the last level. Done, at level 5 was the end, set at level 4.

This went well twice and then the spraying started again.
Especially with latte macchiato
, it always sputtered, no matter what level. So I called again -
this time a lady who told me that it has to do with different outside pressures, that the machines are manufactured in Switzerland and that the air pressures there are different than in Germany - 1. Hard to imagine that a machine cannot be adapted, 2. I am not interested in a machine for 2 thousand EUR. The thing is supposed to work, whether on
temperature level 1 or on level 10. in
any case I went through the latte macchiato with the lady on level 1
- no splashes!since
it was really only a demonstration effect, I started a second latte and serve there
SPLASHES again.
They have recorded the data and are now sending me
spare parts.
Will this help
?

We'll see...

Posted by: Gast_Lenachen January 01, 2020 08:54 am

A healthy new one!

I have the same problem with milk.
I'll only know if I'm making a latte macchiato. The first glass works. And then only the spittle comes
out.

I haven't talked to any customer service. I'm trying to figure out what I'm doing wrong first. It cannot be due to the lime (because this machine is very new). Nor on the milk hose... I'm trying to keep the milk temperature down

.

I would be very interested to know who has found a solution.

Posted by: Hansa1176 January 03, 2020 04:51 pm

Hello,

I've had the same problem lately.
If you hold the milk container up or put it in a high position
, the

milk connection works smoothly for us

.

Wait for a spare part too.

Posted by: Gast_Lenachen January 04, 2020 10:39 pm

I have also found a solution. I held up the milk can and it worked great. Then I shortened the milk hose and it runs great! No more problems. Because the milk hose was too long, no pressure could build up.
Check it out!!!

Posted by: Consti January 21, 2020 04:02 pm

Hi, we bought a Z8 in December and the same problem with the milk. Sometimes it works, then the milk squirts like crazy again. With milk foam everything runs smoothly. We have tried to hold the milk container over the outlet, but unfortunately it does not always work. Has anyone already found a solution or could Jura help someone with this problem?

Posted by: Gast_Mark January 27, 2020 06:56 pm

Hi there
, can't believe
it.
New Z8, after one week of operation also only 80% splashing milk supply. We also have the CoolControl 1 liter. The Jura hotline cannot be reached via the service number (band says the call cannot be forwarded). Today then with the trade in Hannover on the phone, the
things in question on the phone gone through and tried, no solution. Well, I guess I'll have to go back to Hanover. Or does anyone else here have an idea?

You have a good evening.

smile.gif

Posted by: Gast_Mark January 28, 2020 12:49 pm

So, after I went to the service this morning and of course there was no fault to be found, I started the machine up again at home with an uncomfortable feeling. Well, what can I say - again with the milk. Then I tried room-warm milk and not the milk from the CoolControl. Hmm, it worked perfectly. So somehow the milk seems too cold. Since the CoolControl is not excluded for the Z8, but the interaction of the two components is apparently not reliable, I try a little more. If it doesn't work out, I take the CoolControl and the Z8, and drive to the service station again.

Posted by: Birgit ZH February 09, 2020 11:19 pm

Hello everybody
,we also had problems with the milk supply of our 2,5 years old Jura Z8 since 3 weeks : the milk foam worked
, but when sucking the milk for hot milk it splashed like crazy and didn't draw enough milk, so that the coffee specialities didn't taste good anymore.

After an odyssey with the Jura hotline and 2 different certified Jura repair shops with several attempts to repair the machine, the following has now been successful: the replacement of the complete fine foam nozzle and not only of individual parts of the fine foam nozzle

!

We can now finally use our Z8 again and I hope to be able to help you with my contribution.

wink.gif

Posted by: Peter J. March 05, 2020 04:30 pm

We also have this milk problem with the Z8. Even the manufacturer only provides unqualified information. "Temperature in the settings at lowest level", "Cleaning insufficiently carried out", "Decalcifying the appliance" etc.
The remedy is a very simple procedure: " remove complete fine dust nozzle, put lid back on and without fine dust nozzle, request milk. Now
only steam comes out
of the
remaining openings, but the really decisive thing is the cursory stft on the right-hand side, this now extends further, because the resistance of the nozzle is missing. After inserting the nozzle, the milk supply works again without spraying even with temperatures above level 4.
biggrin.gif

Posted by: Gast_Waltraud March 08, 2020 03:34 pm

Dear Peter
,Thank you very much for your great tip!!!!! I just tried it


and it worked

!!!!!!

Posted by: Peter.J March 09, 2020 06:20 pm

I'm glad of that!!!

Posted by: Gast_Oliver March 28, 2020 05:03 pm

Which part is the fine dust nozzle, not that I leave something out and I burn my fingers ^^

Greetings

Posted by: Gast_Waltraud March 29, 2020 11:40 am

Hello Oliver
,In the Jura user manual this means: take the milk system out of the combi-drain
.

You have to leave the whole thing outside.

Posted by: wn April 18, 2020 10:06 am

Great tip, thank you very much. Pulling milk is now working again without any problems.

Greetings Walter

Posted by: Gast_Nelly May 03, 2020 02:00 pm

QUOTE (Guest_Waltraud @ Sunday, 08 March 2020, 15:34 hrs)
Dear Peter
,Thank you very much for your great tip!!!!! I just tried it
and it worked

!!!!!!

That's right, but unfortunately it only works once.

Posted by: Peter.J May 04, 2020 08:15 am

Hello Nelly
,then repeat and please clean the nozzles well once, with me it works now already over a long
period.

I repeat this procedure sporadically at irregular

intervals.

Mfg

Posted by: Finni August 31, 2020 07:48 am

QUOTE (Peter J. @ Thursday, 05 March 2020, 4:30 pm)
We also have this milk problem with the z8. Even the manufacturer only gives unqualified information. "Temperature in the settings on lowest level", "Cleaning insufficiently done", "Decalcifying the device" etc.
The remedy is a very simple procedure: "Remove the complete fine dust nozzle, put the lid back on and without fine dust nozzle, request milk. Now only steam comes out of the remaining openings, but the really important thing is the flat stft on the right hand side, this now extends further, because the resistance of the nozzle is missing.
After inserting the nozzle, the milk supply works again without spraying even with temperatures above level 4.


biggrin.gif

Thanks a lot for this tip! our z8 still spits a little, but it's much better! thanks!

Posted by: Hermensten3175 September 28, 2020 10:31 am

QUOTE (Guest_Waltraud @ Sunday, 08 March 2020, 14:34 hrs)
Dear Peter
,Thank you very much for your great tip!!!!! I just tried it
and it worked

!!!!!!

Tried settings,temperature etc.,other milk container,other hose,other milk type,can't get milk,just splashes around uncontrolled. The milk foam still perfect. Who knows advice,I am slowly despairing. L.G. and thanks for your ideas

Posted by: Gast_Hanni November 13, 2020 10:47 pm

Hello everyone! We got a new Jura Z8 a week ago. Milk splashes uncontrolled in all directions when warm milk is used (I've tried all milk levels, nothing helps) Milk foam works. It's really annoying! such an expensive machine and then something like that! Does anyone have any ideas? Love Hannah

Posted by: Wayne_Schlegel December 12, 2020 06:08 pm

Salü
,I suppose the problem is the same everywhere and irrevocably due at some point with the appropriate number of milk deliveries from each fully automatic machine. There are tiny holes in the suction nozzles and outlets. These become clogged over the course of time. Regular use of cappuccino cleaner is indispensable and extends the period of time, but after a few thousand milk drink covers, milk deposits form on the relevant components. I've been through a few machines and at some point the problem of splashing milk and non-existent foam appeared.
Temporary remedy is the methods with rinsing, warm water, steam cover etc. But the problem comes back faster and faster. According to my experience, only a thorough cleaning of all parts coming into contact with me helps. I take cappuccino cleaner and, as far as possible, put the parts in it and clean them in it. There are tiny holes in the suction nozzles and outlets. I use interdental brushes from the dental hygiene department to deal with them. With them the parts can be cleaned without any problems. But take a really close look. If a hole is detected in a part, the counterpart should / must also have one. Only!!!! At some point in time, the outlet valve inside the unit will probably also be covered with coating. The part can be easily disassembled and cleaned (youtube "Cleaning the outlet valve"). Even if you replace the part as a precaution, the price for the part itself is only a few Euros. The disassembly is usually the bigger problem. If you are interested in this matter, you should not have 2 left hands and technical understanding. But in the net "you will be helped", mostly anyway. Afterwards the machine works again.
P.S.
Today I had just solved this problem on my Nivona. Now I had cappu again for afternoon coffee as it should be. Had this phenomenon with my Krups- and Jura machines also always after some thousand covers. These are simply standard errors of principle. Just like the piston seals of the brewing group. Either you take care of it yourself or you give the machines to us for regular maintenance! You don't drive your tin bodies until your oil has a margarine-like consistency, the wire mesh comes out of the tires and the spark plugs are glowing through. Similarly, the maintenance backlog for fully automatic machines should be considered. You can't buy and keep forever without maintenance!




Posted by: LevKaan2002 January 08, 2021 01:39 pm

I think it's a metal pin what presses into the milk frother? during the process I pulled the side where the Michschlauch goes into the milk frother forward and it all comes PERFECT even at level 10 again...
however, I still have no idea how mann can Augleichen there? or the milk foam part wears out?
try it once please, during the process on the hose quiet 1-2cm carefully pull forward. the Mettalstifft is probably underduck / overpressure no idea am not a technician
...



Posted by: Guest February 26, 2021 09:45 am

QUOTE (Peter J. @ Thursday, 05 March 2020, 16:30)
We also have this milk problem with the Z8. Even with the manufacturer there is only unqualified information. "Temperature in the settings at the lowest level", "Cleaning insufficiently carried out", "Decalcify the device", etc.
The remedy is a very simple procedure: "Remove the complete fine dust nozzle, put the lid back on and without the fine dust nozzle, request milk. Now only steam comes out of the remaining openings, but the really decisive thing is the flat nozzle on the right side, which now extends further because the resistance of the nozzle is missing.
After inserting the nozzle, the milk supply works again without splashing even with temperatures above level 4.
biggrin.gif


Wow
,Thank you so much!Am
but so excited.you have saved my day .
Thank you very much!


Posted by: Indy April 13, 2021 01:35 pm

My Jura Z8 (model 15299) is now just 14 months old and has about 1500 milk / milk foam on the clock.
After the milk froth reference for weeks worked worse and worse and I have tried many tips from various forums unsuccessfully, I finally contacted the Jura service. This is easy to reach and the ladies on the phone were friendly and helpful, however, I could not find out the cause of the problem despite various phone calls. It remained with the usual suggestions: Thoroughly clean the milk system, lower the temperature, etc.. Unfortunately, all this did not help at all. Conclusion: Bring the device to the service and have it repaired.
I then agreed with the Jura service to send me (under warranty) the milk system spare parts that I can replace myself without opening the machine: Jura part numbers 72240, 72239 and 72304Have
exchanged everything and lo and behold: the milk foam is perfect as on the first day!Conclusion

: with the steam nozzle distributor (part number 72304) it is a wearing part that (in a 4-person household) does not even survive the warranty period


.


Whether this is acceptable for a Jura Z8 (list price 2,749€), everyone must decide for themselves. It's just a pity that the Jura service hotline does not offer the steam nozzle distributor unsolicited as a solution, if you do not specifically ask for it. Jura could also point out in the manual that this part is to be replaced every now and then by the user. How about a 3-pack of steam nozzle manifolds (including new flange air valve if necessary) for e.g. 29€. The Claris filter is also available in a 3-pack. wink.gif

If you are interested:
After that I disassembled the old parts completely and was able to find the weak point quickly: in the steam nozzle distributor (item number 72304) there is a small rubber tube that is narrowed by a thorn during the milk/steam regulation


.


At this point, the rubber tube is torn due to the constant mechanical stress, so that in addition to the milk, secondary air is increasingly sucked in and thus the consistency of the milk foam is no longer correct. You can find the photos in the attachment.

Greeting Indy










Posted by: Kato June 02, 2021 05:12 pm

Thanks for the tip with the steam nozzle
,bought me a new one and now milk and milk foam comes again, perfect
.

Posted by: Indy June 08, 2021 10:56 pm

QUOTE (Kato @ Wednesday, 02 June 2021, 16:12)
Thanks for the tip with the steam nozzle
,bought a new one and now milk and milk foam comes again,perfect.

Hi Kato
,
you're welcome.
Thanks for your feedback. Do you still have the old steam nozzle? If so, you could also disassemble it if necessary. I would be interested to know if a hole in the rubber hose was the cause of the problem.
Greetings Indy

Posted by: Gast MK September 10, 2021 07:34 am

QUOTE (Guest_Waltraud @ Sunday, 08 March 2020, 15:34)
Dear Peter
,Thanks for your great tip!!!!!!!I
just tried it and it worked!!!!!!!






To all the foam-annoyed
,For me it was the steam nozzle. There is a small square plate at the back long end that the silver pin presses against. If the plate hooks, comes only hissing steam without milk. Remedy: Clean the steam nozzle with water, dry it and spray the plate with Teflon spray (e.g. "Gleitspray" from Yachticon, available in boat accessory shops) and make it work again. After that you will get excellent milk foam again!
Have fun

Posted by: Gast_Frank October 22, 2021 09:20 am

Hi all,
I have followed all these tricks and also tried new parts outside. Unfortunately
without success.my Z8 is just over 2 years old.with additional warranty from M.Markt
.

The device is now 7 weeks for repair. Allegedly problems with spare partsCorona
blablabla.have now a Jura e6 as a bridge horrible .....
Let's see how the scenario ends, will
buy
next time at Ama....or in the
right specialty store, hope me there a faster service;)





Posted by: Gast_Marko December 02, 2021 01:13 pm

Hi all
,had the same problems as everyone here.
I have replaced the nozzle with the rubber nipple on my 2.5 year old Z8 with a new part.
The foaming is again as on the first day.
Nozzle can be unscrewed quite easily.
I suspect a material fatigue leads to the malfunction.
Spare part from the bay for € 10,--.





Posted by: Gast_Christian December 18, 2021 12:57 am

QUOTE (Indy @ Tuesday, April 13, 2021, 1:35 PM)
Problem solved! rolleyes.gif
(including root cause analysis)

My Jura Z8 (model 15299) is now just 14 months old and has about 1500 milk/milk foam draws on the clock.
After the milk froth extraction has been working worse and worse for weeks and I have tried many tips from various forums without success, I finally contacted the Jura service. This is easy to reach and the ladies on the phone were friendly and helpful, however, I could not find out the cause of the problem despite various phone calls. It remained with the usual suggestions: Thoroughly clean the milk system, lower the temperature, etc.. Unfortunately, all this did not help at all. Conclusion: Bring the device to the service and have it repaired.
I then agreed with the Jura service to send me (under warranty) the milk system spare parts that I can replace myself without opening the machine: Jura part numbers 72240, 72239 and 72304Have
exchanged everything and lo and behold: the milk foam is perfect as on the first day!

Conclusion: with the steam nozzle distributor (part number 72304) it is a wearing part that (in a 4-person household) does not even survive the warranty period


.


Whether this is acceptable for a Jura Z8 (list price 2,749€), everyone must decide for themselves. It's just a pity that the Jura service hotline does not offer the steam nozzle distributor unsolicited as a solution, if you do not specifically ask for it. Jura could also point out in the manual that this part is to be replaced every now and then by the user. How about a 3-pack of steam nozzle distributors (possibly including a new flange air valve) for e.g. 29€? The Claris filter is also available in a 3-pack. wink.gif

Cause analysis: ph34r.gif
Afterwards I completely disassembled the old parts and was able to find the weak point quickly: in the steam nozzle distributor (item number 72304) there is a small rubber tube that is narrowed by means of a mandrel during the milk/steam regulation


.


At this point, the rubber tube is torn due to the constant mechanical stress, so that in addition to the milk increasingly also secondary air is sucked in and thus the consistency of the milk foam is no longer correct. You can find the photos below or in the attachment.

https://ibb.co/Cm409pk
https://ibb.co/KbjX0kB
https://ibb.co/xhY0zYr
https://ibb.co/JyWfvgS
https://ibb.co/GPt633P
https://ibb.co/v4zsj88

Greetings Indy



















































Many thanks for the awesome description incl. pictures. Top work. You saved my evening.

Posted by: Volkerpla December 19, 2021 11:56 am

We also have since a few days problems with the milk supply of our Z8, she is from 07.2020 and we lift so far 1235 coffee specialties prepared with milk. Recently I came up with the idea to make hot milk with her, my wife wanted to like hot cocoa, so far we have always made the milk hot in the microwave, but with the Z8 the hot milk tastes better somehow fluffier.
But one evening she started spitting, it has now gone so far that we can hardly even make lattes with her.
I had first sought help in a Facebook group, but there I was advised to renew the air intake, I ordered that first.
After a long search on the net for the cause, I came across this post, now I have also ordered the steam nozzle manifold from Jura, I hope that then everything runs as at the beginning.
You a nice 4th Advent, a nice contemplative Christmas and a happy New Year Greetings
Volker




Posted by: Guest December 22, 2021 11:39 pm

Today the new parts arrived, have changed the small Gumminupsi and the steam distributor. Just made us a hot cocoa, but the milk was lukewarm, although the milk temperature is set to 10. Before the steam distributor was broken, the milk was really hot. What is the reason for this ?
Greetings Volker

Posted by: Der Suchende December 30, 2021 01:11 pm

Hi all
,we have a Jura Z6 Gen1, the same problem as all here only for the repeated time.
At the age of about 2.1/2 years for the first time: renewed suction nozzle, then good again.
4 weeks ago again new nozzle not yet a year old, again exchanged not better.
But as already said by the previous speakers: Push the intake nozzle slightly forward and everything is good.
Another Fenomen since longer comes less milk only at the foam normal.
Now I have to check, the one year old nozzle cracked: it was i.O. the rubber is Not!!! torn.
But: the pin that blocks the rinsing water (only the silver pin in the intake nozzle does that), is extended further and presses in rest position already slightly closed.
That's why pushing forward (away from the pin) helps.
I have the broken nozzle with tape together made and instead of milk hose nipple a screw in the rubber tube turned (goes also a nail),
inserted and Deckelrauf (each time the cover is put on you hear the servomotor calibrate the zero position)
.
And look, the pin protrudes only one millimeter from the housing, before approx. 3mm.
With water the first test worked, I am curious about the Cappuciono this afternoon.
Thanks for the many good ideas here.
I hope I could help you furtherLiebe
greetings and a happy new year with good coffee













Posted by: Der Suchende December 30, 2021 01:12 pm

Hi all
,we have a Jura Z6 Gen1, the same problem as all here only for the repeated time.
At the age of about 2.1/2 years for the first time: renewed suction nozzle, then good again.
4 weeks ago again new nozzle not yet a year old, again exchanged not better.
But as already said by the previous speakers: Push the intake nozzle slightly forward and everything is good.
Another Fenomen since longer comes less milk only at the foam normal.
Now I have to check, the one year old nozzle cracked: it was i.O. the rubber is Not!!! torn.
But: the pin that blocks the rinsing water (only the silver pin in the intake nozzle does that), is extended further and presses in rest position already slightly closed.
That's why pushing forward (away from the pin) helps.
I have the broken nozzle with tape together made and instead of milk hose nipple a screw in the rubber tube turned (goes also a nail),
inserted and Deckelrauf (each time the cover is put on you hear the servomotor calibrate the zero position)
.
And look, the pin protrudes only one millimeter from the housing, before approx. 3mm.
With water the first test worked, I am curious about the Cappuciono this afternoon.
Thanks for the many good ideas here.
I hope I could help you furtherLiebe
greetings and a happy new year with good coffee













Posted by: Der Suchende December 31, 2021 11:44 am

Hello again,
unfortunately, my efforts were until now for otherwise. Have now discovered after I have wrapped the suction valve with tape (then the milk foam works, also again more milk volume), which is broken off a nose on the lid, which is to support the pipe piece where the milk hose is connected. Therefore, I can wiggle the suction valve.
will order a new lid and then report again
.

Happy New Year


Posted by: Kathi62 March 15, 2022 03:39 pm

QUOTE (Indy @ Tuesday, April 13, 2021, 13:35 PM)
Problem solved! rolleyes.gif
(incl. cause analysis)

My Jura Z8 (model 15299) is now just 14 months old and has about 1500 milk/milk foam draws on the clock.
After the milk froth draw worked worse and worse for weeks and I have tried many tips from various forums unsuccessfully, I finally contacted the Jura service. This is easy to reach and the ladies on the phone were friendly and helpful, however, I could not find out the cause of the problem despite various phone calls. It remained with the usual suggestions: Thoroughly clean the milk system, lower the temperature, etc.. Unfortunately, none of this helped at all. Conclusion: Take the device to the service and have it repaired.
I then agreed with the Jura service to send me (under warranty) the milk system spare parts that I can replace myself without opening the machine: Jura part numbers 72240, 72239 and 72304Have
exchanged everything and lo and behold: the milk foam is perfect as on the first day!

Conclusion: the steam nozzle distributor (part number 72304) is a wearing part that (in a 4-person household) does not even survive the warranty period


.


Whether this is acceptable for a Jura Z8 (list price 2,749€), everyone must decide for themselves. It is just a pity that the Jura service hotline does not offer the steam nozzle distributor as a solution without being asked if you do not specifically ask for it. Jura could also point out in the user manual that this part has to be replaced by the user every now and then. How about a 3-pack steam nozzle manifold (including new flange air valve if necessary) for e.g. 29€? The Claris filter is also available in a 3-pack. wink.gif

Cause analysis: ph34r.gif
After that, I completely disassembled the old parts and was able to quickly find the weak point: in the steam nozzle distributor (item number 72304) there is a small rubber tube that is narrowed by means of a mandrel during milk/steam regulation
.
At this point, the rubber tube is torn due to the constant mechanical stress, so that in addition to the milk, secondary air is increasingly sucked in and thus the consistency of the milk foam is no longer correct. You can find the photos below or in the attachment.

https://ibb.co/Cm409pk
https://ibb.co/KbjX0kB
https://ibb.co/xhY0zYr
https://ibb.co/JyWfvgS
https://ibb.co/GPt633P
https://ibb.co/v4zsj88

Greetings Indy

















Thanks for the detailed instructions. Did it the same way (run it through once without the milk foam nozzle) and it works again.

Posted by: Gast_Martina July 02, 2022 11:48 am

Also had the problem that when drawing latte or latte macchiato the milk splashed. I was in the Jura store and got the tip to look at the cover, there breaks off probably pretty quickly when reinserting something. Was then also so, have bought spare part for 55€ and now everything runs again????????????☕️

Posted by: kato August 04, 2022 08:41 pm

QUOTE (Kato @ Wednesday, 02 June 2021, 17:12)
Thanks for the tip with the steam nozzle
,bought a new one and now milk and milk foam comes again,perfect.

Took the nozzle apart. There was also a hole in the thin hose.
With a new nozzle, the milk ran perfectly for about 9 months, now again no milk comes, only steam.
Again bought a new nozzle, but the problem remained.
So the problem is now elsewhere. Further oracle is announced.


Posted by: Gast_Kaffeeliebhaber August 23, 2022 06:10 pm

Hello, we have the same as everyone else here. Thanks to your posts, we have carried out all possible tips and for us, unfortunately, none of them worked. So our problem with the milk supply remains :-( unsure.gif
Has anyone found a solution in the meantime?? warmest thanks to all involved

Posted by: KaffeeMichel November 12, 2022 02:53 pm

Many thanks first of all to the "previous speakers" for the verschiednen solution proposals.

With our Z6 Model 2018, the problem with the splashing milk or milk foam also occurred recently.
Previously, we had helped ourselves by pressing lightly against the steam distributor (72304) when drawing milk / milk foam and everything was good.

I wanted to order a new distributor, but since there are probably different sources of error I remembered what often helps with computers or SmartTVs.
Simply a reset or reset to factory settings.

What can I say, the first three cappuccinos have worked without splashing.
However, I must say that when resetting the milk / milk foam temperature is reset to "5", but I will still test.





















Posted by: Gast_Reinhard February 12, 2023 09:31 pm

QUOTE (Kaffeepoint @ Saturday, 07 September 2019, 21:57)
Just make the milk warm on the stove. The problem is in front of the machine.

is indeed eternally ago but still,
say times what is the answer, who properly asks also deserves a proper answer.
But typically the kind of man think in a forum you can vomit out their better knowing Weltanschaung. No who buys such a machine wants and should also use it (can).
I have the problem that the suction process for milk and milk foam is no longer correct. So far no real help found

Posted by: Gast_George June 11, 2023 05:07 pm

Exactly the same problem here
Reading Peter's reply can someone please enlighten me where do I find that part?
"Fine dust nozzle"
Thanks

Posted by: Gast_Fabian May 13, 2024 12:06 am

Hello everyone,

I have an X10 and of course the same problem as everyone else:wacko:

What I was able to read here was very interesting and informative. Thanks to everyone!

Unfortunately, I've now had to deal with the matter a lot.
And I've replaced quite a few things. (rear multi-way valve, motor in the coffee spout, all components in the coffee spout and now also the orifice. ) The fact was that it was always the problem with the nozzle. Actually also that the bracket is also problematic. (Simply too much play)
It's a shame that Jura hasn't reacted and improved the fairly high-priced machines. For example, a different bowl and an adapted nozzle that engages properly to prevent the play.
Since the error with the splashing of the milk can be caused simply by moving the milk hose a little.
The fact is that the system is too fragile due to its design.
So the care and maintenance is unfortunately quite high. Basically, I don't think the idea is bad, but unfortunately the implementation.....
In my case, the fault was ultimately in the lid because the nose was too blunt. The lid only costs 63 euros with shipping sad.gif.... although it is in two parts and you could theoretically just replace the plastic part. A bit of a strange spare parts supply...but oh well. I'm in the process of planning a different position with a friend using a 3d printer. Of course, the nozzle still has to be changed regularly...of course there is wear and tear. But the reliability can certainly be increased.

Posted by: Gast_Fabian May 13, 2024 12:07 am

Hello everyone,

I have an X10 and of course the same problem as everyone else:wacko:

What I was able to read here was very interesting and informative. Thanks to everyone!

Unfortunately, I've now had to deal with the matter a lot.
And I've replaced quite a few things. (rear multi-way valve, motor in the coffee spout, all components in the coffee spout and now also the orifice. ) The fact was that it was always the problem with the nozzle. Actually also that the bracket is also problematic. (Simply too much play)
It's a shame that Jura hasn't reacted and improved the fairly high-priced machines. For example, a different bowl and an adapted nozzle that engages properly to prevent the play.
Since the error with the splashing of the milk can be caused simply by moving the milk hose a little.
The fact is that the system is too fragile due to its design.
So the care and maintenance is unfortunately quite high. Basically, I don't think the idea is bad, but unfortunately the implementation.....
In my case, the fault was ultimately in the lid because the nose was too blunt. The lid only costs 63 euros with shipping sad.gif.... although it is in two parts and you could theoretically just replace the plastic part. A bit of a strange spare parts supply...but oh well. I'm in the process of planning a different position with a friend using a 3d printer. Of course, the nozzle still has to be changed regularly...of course there is wear and tear. But the reliability can certainly be increased.

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