Kaffeevollautomaten.org

Siemens EQ.9 "Clean brewing unit" very often

Posted by: Didi_Nbg August 02, 2017 09:38 am

Good morning,

I recently had a problem with our Siemens EQ.9 s500:

After a few coffee purchases (max. half water tank empty) the message "Clean brewing unit" appears.
Then of course I do the same. And after a short time the problem comes again.

I have the feeling that moving the brewing unit in operation also sounds different than if it is more difficult.
The unit in the brewing chamber also contained coffee during cleaning, approx. 1 cm high (quite loose).

I also notice that the pressed coffee residues in the marc container are pressed relatively loose. By the way, the problem started after I used the rest of the ground coffee from my vacation in the machine via the powder compartment. Since the beans were empty anyway, I had no beans in the system and that worked perfectly. Now I have noticed that I should have switched according to the instructions about the "bean button". Damn - I hadn't read that!
That was a long time ago and I had max. 10 coffees. Since then I've been using beans again.

I suspect the brewing unit itself was faulty. Can they be rinsed out other than over the tap, cleaned and serviced in any other way? Grease anything with silicone grease? Or what can I do?

Many thanks for the help!
Didi

Posted by: kaffeechris August 02, 2017 10:13 pm

Hello, the brewing unit really clean the bottom, side, top, side, everywhere with 60°C hot water. Never put it in the dishwasher, ever;!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!&#br>With the help of a toothbrush or small brush, also clean the corners.
Ring off, also the covers, are easily clipped.
O-Ring with little silicone grease coat, with finger.
Brew unit test, should now pull together easily, in addition, red slider on the side pull back.

MfG Chris

Posted by: Didi_Nbg August 03, 2017 12:24 pm

Hi Chris,
thanks for the quick response.

I suspect you mean the brewing unit e.g. an EQ.6 or similar.
The EQ.9 has another brewing unit. I don't have any covers on it and also no red slider on the side.

I cleaned them thoroughly again. You can actually get there anywhere.
I cleaned the O-ring and greased it with silicone grease.

I'll see if it worked and how much coffee I can let out now. I'll get back to you and report.
Didi

Posted by: HWS August 04, 2017 09:25 am

Good morning,

I suppose the machine isn't old yet. With some of my EQ 5 s I got this message. Then it helped to grease the BE drive motor or its bearing again so that it rotates easily enough. If it draws too much current, the electronics will acknowledge this with this message. That'll do some work, though. But it could also be the BE itself.

HWS

Posted by: Didi_Nbg August 04, 2017 01:48 pm

Shit, after half a water tank the message comes back now.

It has only 128 coffee purchases and 360 milk drinks purchases on it. Used to buy them. The previous owner had used it only very little! Optically it is still 1A!
Since the date of purchase was only in 02.2016, I still have warranty on it. I got the receipt.

Posted by: kaffeechris August 05, 2017 08:35 am

Then use the warranty.

MfG Chris

Posted by: Guest September 20, 2017 09:03 pm

Have the same problem !
Has anyone else new tips ?

Posted by: HWS September 20, 2017 10:59 pm

The EQ 9 are not very old yet. Your machine will also be under warranty. These devices are still too <young>, for a good error analysis. EQ 7, for example, are very well known. But EQ 6 or EQ 9, there is still too little experience.

HWS

Posted by: BenB October 03, 2017 10:17 pm

We have had EQ9 since the beginning of the year. After about half a year it also started to clean with brewing group. The nice thing is that when the message comes the red lever of the brewing group is blocked and you don't get the brewing group out. In order to be able to remove the brewing group, you must remove the side flap when the message appears. After a few seconds reinstate. You can then hear how the motor turns the brewing group. Then immediately remove the flap again. The lever can now be easily moved and the brewing group removed.

To prevent the message from coming back, simply grease the spindle of the brewing group (the large thread). Had some silicone grease left from the Saeco care set. And luckily, the news hasn't come back since.

Posted by: Didi_Nbg October 10, 2017 02:03 pm

Thanks for the tip with the greasing. This was the first thing I did because I knew it from the previous machine.

Now I wanted to take photos for the service technician a few weeks ago and then the mistake didn't happen anymore! I let myself out (and drank) one espresso after the other in the evening. But the mistake didn't come anymore. After the 10th espresso I stopped! Unfortunately the evening was late! I couldn't fall asleep for a long time! wink.gif

Now the error has not occurred for a long time. I'll report back when there's something happening.

Posted by: Gast_Coffee November 02, 2017 06:50 pm

Super the tip with greasing the spindle worked, thank you

Posted by: Gast_Alex January 30, 2018 06:45 pm

Hello,

also have the problem of BE jamming. Now I wanted to grease the spindle. I have noticed that you can only get to a small area of the plunger where, in my opinion, the fat cannot spread. Where exactly did you put the fat?

Thank you

Posted by: Guest February 09, 2018 06:01 pm

our one has the metal bracket that is supposed to wipe off the coffee residues and so we get the message

Posted by: HWS February 10, 2018 12:09 pm

The metal bracket can be bent easily.

HWS

Posted by: Guest February 27, 2018 10:46 am

About a year after I purchased my EQ9 S300 the problems with the brewing unit started.
Strong contamination, wet and soft pomace, clamps on removal etc.
In this forum I read that a grease on the threaded spindle is supposed to help.
Only how do I get the bearings greased up and down.
Silicone spray from a discounter was the solution. With the enclosed tube I was able to lubricate the bearings at the top and bottom. Since these parts do not come into contact with coffee and the tube makes targeted oiling possible, I have no fear of impairment.
Result : The brewing unit does not often report that it wants to be cleaned. The coffee machine probably evaluates the sluggishness in order to recognize that it wants to be cleaned.
The pomace is also not as moist as before.
We wait and see how long the result will last.

Posted by: bibibj March 03, 2018 06:27 pm

Hello, we also have a problem with the BE. Frequent requests for cleaning we have always patiently done! Now the request for the cleaning program. This was started as usual....Until a loud bang!! We opened the device carefully. Then the shock!!! The BE is broken in the upper part. As if the spindle had overshot the target... !?
Does anyone have an explanation for this???

Posted by: Gast_Patrick March 18, 2018 12:28 pm

Hi,
the loud bang just happened to us.
My theory is this:
The cleaning tablet is difficult to compress because of its hardness, but the coffee machine tries. That goes on until the motor runs to stop.
Apparently the plastics of the BE are not stable enough and become brittle over time. That leads then to the fact that it bursts the Be upwards because the power must go somewhere.

Had bought the device over classified advertisements with a BSH employee, must now times look to whom I must turn there regarding warranty processing....
Document is from 19.07.2016 am thus still in the warranty period....

Posted by: Guest March 20, 2018 06:20 pm

If I already had, complain within warranty and you get a new brewing unit sent...
send pictures, as well as copy receipt and machine number...

address in the Internet...

Posted by: Kaffeepoint March 20, 2018 11:45 pm

tr>
QUOTE (Gast_Patrick @ Sunday, March 18, 2018, 11:28am)
Hi,
the loud bang just happened to us.
My theory is this:
The cleaning tablet is difficult to compress because of its hardness, but the coffee machine tries. That goes on until the motor runs to stop.
Apparently the plastics of the BE are not stable enough and become brittle over time. That leads then to the fact that it bursts the Be upwards because the power must go somewhere.

Had bought the device over classified advertisements with a BSH employee, must now times look to whom I must turn there regarding warranty processing....
Document is from 19.07.2016 am therefore still in the warranty period....

How far do you think the brewing unit will close? If the tablet is not standing upright by chance it is no problem. Even then, the transmission has enough power to crush the tablet. The sieve can then be pressed in at most.

MfG Paul

Posted by: srslykev March 22, 2018 01:02 pm

QUOTE (BenB @ Tuesday, October 03, 2017)October 2017, 22:17)
The nice thing is that when the message comes the red lever of the brewing group is blocked and you can't get the brewing group out. In order to be able to remove the brewing group, you must remove the side flap when the message appears. After a few seconds reinstate. You can then hear how the motor turns the brewing group. Then immediately remove the flap again. The lever can now be easily moved and the brewing group removed.
To prevent the message from coming back, simply grease the spindle of the brewing group (the large thread). Had some silicone grease left from the Saeco care set. And luckily, the news hasn't come back since.

Thank you very much for the tip, so luckily I was able to remove the BE again without any problems and made it easy again with a silicone spray! I was afraid there would be worse in trouble, you read bad things on the net

Posted by: Johnwin May 20, 2018 03:16 pm

Hello,
If I have problems with the brewing unit.

Your my tip for you: When the message comes, open the side flap and simply spray the spindle (the large thread) of the brewing group with silicone spray, close the side flap.
To prevent the message from coming back, clean thoroughly and grease with silicone grease or simply spray the spindle of the brewing group with silicone spray from time to time.
I'm always fine and I haven't had any problems with the brewing unit since then.

Posted by: Guest August 04, 2018 10:37 am

Our son and we have the EQ 9th S300. Since purchase we send every 6 months after consultation with a Siemens technician the machine for repair, both our son and we. Now the warranty expires and then we will see what comes to us. According to the technician, the message Clean brewing unit must not come at all, it indicates a general error. The brewing unit is not dirty either. In our opinion there is a construction fault.


.

Posted by: BenB August 11, 2018 01:42 pm

Why the expense of sending the machine in for repair every six months? ohmy.gif
You really only have to grease the spindle "ONE" time" with silicone grease. The message did not come now since the first greasing one year ago no more with me.

Then Siemens really did itself a favor to save the 5 cent for the silicone grease. mad.gif

Posted by: dersupergrobi August 16, 2018 11:20 am

Hello together,

I dig this up again, because I have the same problem.
Since I have been waiting for my Juras myself in the past, removing the brewing unit and greasing it is a cinch.

But what about the muddy coffee powder residues?
For presentations in markets these are always firm, dry
disks, as mentioned in the origin here is that with the EQ9
more a porridge.

I have phoned Siemens - they want the machine (because of the heaviness) for 10-14 working days.
Lubricating is easy - but is there a connection with the coffee leftovers?

Thanks...

Frank

Posted by: HWS October 24, 2018 10:52 am

If the BG is too heavy, then the engine is quite heavy. He's drawing more power because of it. The electronics memorizes that & issues the mentioned message.

HWS

Posted by: Peter14 November 07, 2018 09:41 pm

This error "Clean brew group" seems to be systemic. My 2-month-old S500 also started it. An intermittent error! Today the Maschie was sent back to Service. I'm looking forward to a permanent solution.

Posted by: Gast_Gast November 09, 2018 09:46 am

As far as I know the old brewing groups will be mashed and dman gets a new one, they don't have these problems...Maybe you notice that after sending in another brewing unit is inside.....

Posted by: Gast_Frank December 26, 2018 11:10 am

Hello, our EQ9S500 also has this error several times. Twice it was sent in, twice the BE was exchanged. Now the warranty has expired and this morning the error came again. For me, the machine has a design flaw. I'll follow the lubrication tips and hope it helps.

Posted by: Flenskaffeetrinker January 11, 2019 11:48 pm

I've read all the articles and I'm very scared about some advice. Also my brewing unit muckt after 2 years. First, plastic ages and second, the problem is in the plastic thread. In the course of time, coffee residues have accumulated here and become firm. On the part of SIEMENS there seems to be no remedy, except to buy a new brewing unit!
To get into the inner workings of this thread is almost hopeless and also Siemens offers no help for this.

Thus a very, very bad service from Siemens.!

Pity, now that I have my third fully automatic coffee machine, now EQ.9, from Siemens.

Posted by: Gast_Andrea January 16, 2019 10:06 am

QUOTE (Didi_Nbg @ Wednesday, August 02, 2017) August 2017, 09:38 am)
Good morning,

I recently started at our Siemens EQ.9 s500 a problem:

After a few coffee purchases (max. half the water tank is empty) the message "Clean brewing unit" appears.
Then of course I do the same. And after a short time the problem comes again.

I have the feeling that moving the brewing unit in operation also sounds different than if it is more difficult.
The unit in the brewing chamber also contained coffee during cleaning, approx. 1 cm high (quite loose).

I also notice that the pressed coffee residues in the marc container are pressed relatively loose. By the way, the problem started after I used the rest of the ground coffee from my vacation in the machine via the powder compartment. Since the beans were empty anyway, I had no beans in the system and that worked perfectly. Now I have noticed that I should have switched according to the instructions about the "bean button". Damn - I hadn't read that!
That was a long time ago and I had max. 10 coffees. Since then I've been using beans again.

I suspect the brewing unit itself was faulty. Can they be rinsed out other than over the tap, cleaned and serviced in any other way? Grease anything with silicone grease? Or what can I do?

Many thanks for the help!
Didi

Hi altogether
Also I had the problem with the brewing unit. First she wanted to be constantly cleaned and finally she blocked .
So I cleaned them extremely once again and then put them in warm water with a few drops of cooking oil after that I let them dry for a few hours .
The problem has not occurred for over half a year now . The message Clean brewing unit no longer appears. I now clean them every time the machine requires cleaning.
I hope I can help someone because the machine is not really cheap and weekly cleaning of the brewing unit is really annoying and in my opinion also not very good for the machine.

Posted by: Gast_Jutta March 12, 2019 08:38 pm

Thanks for the help .l did not get out of the cleaning program because the error message always occurred before cleaning.
With siliconespay on the spring
and switch off again 3 times
and restart again it finally went on at the 3 tem times. so the Spay must first work.

Posted by: Gast_Kaffeetrinker April 13, 2019 10:43 pm

QUOTE (Flenskaffeetrinker @ Freitag, January 11, 2019) January 2019, 23:48 hrs)
I read all the articles and was very scared about some advice. Also my brewing unit muckt after 2 years. First, plastic ages and second, the problem is in the plastic thread. In the course of time, coffee residues have accumulated here and become firm. On the part of SIEMENS there seems to be no remedy, except to buy a new brewing unit!
To get into the inner workings of this thread is almost hopeless and also Siemens offers no help for this.

Thus a very, very bad service from Siemens.!

Pity, now that I have my third fully automatic coffee machine, now EQ.9, from Siemens.

The problem with the brewing unit is actually quite easy to fix.
Clean the BE thoroughly under running water with a cloth.
Move the BE to the position where the ground beans are pressed against the above metal sieve. In other words: simulate the actual brewing process.
Grip one or two fingers (depending on size ;-)) into the hole at the bottom of the spindle and turn it upwards.
Then apply a little silicone grease (in no case silicone oil!!!!! !) to the spindle.
Then manually turn the spindle up and down a few times and insert BE again.
[B] Make sure that it is in the initial position[/B]

Posted by: Gast_Kaffeetrinker April 14, 2019 06:31 am

QUOTE (dersupergrobi @ Thursday, August 16, 2018) August 2018, 11:20 am)
Hello together,

I'll dig it up again, because I have the same problem.
Since I've been waiting for my juras myself in the past, taking out the brewing unit and greasing it is a cinch.

But what about the muddy coffee powder remnants?
For presentations in markets these are always solid, dry
disks, as mentioned in the origin here that is with the EQ9
more a porridge.

I have phoned Siemens - they want to have the machine (because of the sluggishness) for 10-14 working days.
Lubricating is easy - but is there a connection with the coffee leftovers?

Thank you...

Frank

If the spindle is stiff, the motor which is responsible for the drive switches off early. Thus, the coffee powder is not pressed properly and falls into the collecting bowl after the brewing process. Carefully grease the spindle as already described and the slug is history. Coffee should taste better again!

Posted by: BlackBetty April 29, 2019 08:32 pm

Machine bought at the end of 05/2018. After the first use, the machine did not make any more milk foam on the 2nd day. 1: 1 exchange in the shop. Since September the message "Clean brewing unit" has been displayed again and again. In spite of cleaning and using silicone grease, the whole thing has increased so much that the machine has brought the error message every time it is switched on and off. Customer service called, machine picked up and after not even a week back. Replacement of the brewing unit as "mechanically defective".
Very annoying with a machine in the price range.

Posted by: itsab1989 May 08, 2019 02:03 am

Same with me. First had an EQ9 S700. At first everything was top and suddenly the mistake with the brewing unit occurred more and more frequently. Complained to the dealer, sent in, error persisted and machine had afterwards after each sending in more and more defects at the housing and indicated still further strange errors (I should fill water without carbonic acid). Then I got the current value refunded, which I actually already felt as cheekiness, would have rather had a functioning device.
But because I liked the EQ9 in general, I gave Siemens another chance and bought a S900. After half a year same problem. This time, Siemens Customer Service will provide you with a new brewing unit very easily. She left, too. However, two days ago the error occurred again and
has become more frequent
ever since
.

At a price like this, I just expect nothing like this to happen. I also find the silicone spray unacceptable. I am really not gifted with such things and have a little hesitation to treat the brewing unit with them. I wouldn't know how and where and would be afraid that the coffee would come into contact with it at the end.

The

last brewing unit, by the way, also had the metal handle jammed as described by another user here, so that the brewing unit

could

no longer move as intended

.

Absolutely flawed design, in my opinion. I'm curious what the customer service will say when the part goes away next week. In any case, it was the last Siemens device. I had already flirted with the Oracle Touch at that time, but unfortunately there was no distribution in Germany yet. Too bad about all the money.

Posted by: Gast_Kaffeetrinker May 10, 2019 11:00 pm

Fully automatic coffee makers with removable brewing units often have problems with this. In most cases, this is due to improper cleaning of the brewing unit and its use. In contrast to the brewing unit used in EQ 7, the brewing unit in EQ 9 is much more robust. When cleaning, you should simply make sure that the thin metal handle is not accidentally bent and thus block the unit. The error message "Clean brewing unit" then appears as a result of the blocking. When using the unit you should put it back in the same position as when you took it out. If the message "Clean brewing unit" appears frequently, the unit can be checked manually for ease of movement by slowly turning the spindle up and back again by hand. So you can quickly find out where it's stuck. The use of [/B]silicone grease[/B] is as far as I know completely harmless, especially as it does not come into contact with the coffee at all. (Provided you lubricate it in the right places)I would not inject silicone oil into the machine!

Posted by: Gast_Kaffeetrinker May 10, 2019 11:20 pm

@itsab 1989
Where and how you must use the silicone grease is described in detail above.
MfG

Posted by: JasonWuerg June 07, 2019 11:18 am

Moin, So my 1 1/2 year old EQ9 S700 now also makes the "clean brew group" mistake. I cleaned the brewing group ( I normally do 1x -2x a week ) and now I also greased it. Error is unfortunately not gone, comes all 10-15 references again. The scraper and the sieve are stuck. If I push everything back into the right position I can remove the group and it runs again. Siemens would like to pick up and repair the machine. I had spoken again to a service person who told me that only a new brew group would not do, a firmware update would also have to be installed blink.gif
Can anyone confirm that? I don't want to send in the machine because in my opinion the mistake is clearly due to the brewing group
.
What do you think of that?

Posted by: Wörlein August 16, 2019 10:27 pm

https://www.directupload.net/file/d/5546/nmi5ud7a_jpg.htm

Posted by: Wörlein August 17, 2019 12:19 am

Hello together

Posted by: Gast_Chris August 23, 2019 03:30 pm

Hey!
Super horny post. I'm going to try that later. I could observe exactly the same with my brewing group. The hose is slightly bent and if I manually drive the brew group in the removed state, hold it exactly vertically, it hooks at the last moment, before the small cup swings out. I think that here still too much tension on the side of the bent hose works. Maybe it wouldn't be a problem if the hose was 10mm longer. MfG
biggrin.gif

Posted by: Wörlein August 23, 2019 03:35 pm

I'll keep my fingers crossed for you and please let me know if you were successful. Mine has been running flawlessly ever since...

Posted by: Gast_Chris August 23, 2019 04:01 pm

Yes, in any case I give feedback. I've read so much already. You have to say clearly that you should have some technical understanding with this machine, or brewing group. I think it's too much of a good thing for a layman. You have to think about that in advance. It's really stupid that I only own the Siemens for two days. Bought them used and the seller doesn't answer. Fortunately, there's still a warranty on it. But sending it in is the last resort, I'm really trying everything.

Perhaps as another "troubleshooting", I could bend this metal bracket for the pomace pads down a bit. Let's see.....

Posted by: Gast_Chris August 23, 2019 08:37 pm

It worked! But only when I used the rubber. happy.gif But that can't be the solution for a high-end coffee machine. I need to call customer service.

Posted by: Wörlein August 25, 2019 03:04 pm

Yoo-hoo, I'm so happy for you. Whether that's the solution or not. Mine has been running flawlessly since then and Siemens sells you at most a new brew group that will start again after a few months. I don't see the rubber as long as the lid is on it and I'm satisfied smile.gifwith it Maybe I'll make a long soft spring instead of the rubber on it but "That" is definitely the cause for the jamming of the brewing unit! thank you for your feedback greetingsWörlein

Posted by: Gast_Chris September 01, 2019 09:08 am

Hello again! So to date I have received no feedback from customer service.
I don't need any rubber right now either. I just turned the hose a little. Now he's got a little more bias again. But I think sooner or later it will leak at the kink
.

I have now put together a repair set for 6€. It consists of a silicone hose and two stainless steel clamps

.

The way it looks, the hose shouldn't be very pressurized. MFG

Posted by: Sequal September 03, 2019 04:37 pm

Moin
, where did you get this hose repair kit? I can't find
anything...
salute

Posted by: Gast_Chris September 05, 2019 05:26 am

QUOTE (Sequal @ Tuesday, September 03, 2019, 16:37)
Moin
, where did you get this hose repair kit? I can't find anything...

salute



Hi! Of course it doesn't exist. I put it together myself. This is the hose: lilawelt24 food silicone hose silicone hose hose silicone hose 40 sizes to choose from (Ø inside/outside: 6mm x 9mm) https://www.amazon.de/dp/B07SWR8ZP9/ref=cm_sw_r_cp_apa_i_P.hCDbZZGRBPB that has the clamps:Wiltec worm thread hose clamps W2 stainless steel bandwidth 9mm clamping range 8-12mm https://www.amazon.de/dp/B018M8NJAO/ref=cm_sw_r_cp_apa_i_2aiCDbJQPH78D
have not yet mounted this. MfG

Posted by: Wörlein September 05, 2019 10:33 pm

Well, that's a compilation.

Posted by: Harald S. September 11, 2019 03:03 pm

Hello, the problem also occurred with my machine. I took a closer look at the blocked BE because nothing was running anymore. It was the clamp of the black hose (the one with the white line) that got stuck at the back of the machine casing. After turning the clamp, the error did not occur again.

Posted by: Gast_Chris September 13, 2019 06:30 pm

Hello! Today I had a package from the BSH Group outside the door. Surprisingly, there was a new brew group in there. This is slightly changed in the lower area. So the service is a bit sluggish but fully satisfactory.
MfG

Posted by: Gast_Chris September 13, 2019 06:31 pm

QUOTE (Harald S. @ Wednesday, September 11, 2019, 15:03 hrs)
Hello, the problem also occurred with my machine. I took a closer look at the blocked BE because nothing was running anymore. It was the clamp of the black hose (the one with the white line) that got stuck at the back of the machine casing. After turning the clamp, the error did not occur again.

That's right, the shooting worked for now.

Posted by: Wörlein September 14, 2019 08:08 am

QUOTE (Guest_Chris @ Friday, 13 September 2019, 17:30)
Hello! Today I had a package from the BSH Group outside the door. Surprisingly, there was a new brew group in there. This is slightly changed in the lower area. So the service is a bit sluggish but fully satisfactory.
MfG

Hello, Chris. Well, that's interesting. So there's a different brew group after all. I've read about it here and there. Do you have the exact designation or manufacturer number?
So the problem seems to be clearly the hose if I
follow this. Either you replace the decreasing tension with a rubber on the other side or you turn the hose from time to time. The question is how long does it last? The best option, if most expensive, would be a revised brewing group. What exactly did they change? Would it be possible for you to post a picture? That would be interesting. Thank smile.gifyou
-> Bernd

Posted by: Gast_Kaffeetrinker September 14, 2019 12:16 pm

Have already informed me a little about a structural change of the BE. But nowhere find photos of the allegedly changed BE.
MFG

Posted by: Wörlein September 14, 2019 06:36 pm

Well, maybe Chris will provide us with the information we need. smile.gif

Posted by: Chris050188 September 15, 2019 11:37 am

Yes of course! On the left is the new one. Whether this will now prevent the jamming in the future I can not judge. Production stamp of the brewing group is 07/19. MfG

Posted by: Wörlein September 15, 2019 12:30 pm

Hello, Chris,

Super, many thanks smile.gifBelow I also see a metal bracket that certainly holds some tension. You haven't found any product name you could google for, have you?
But good to know that there is a revised version in any case
rolleyes.gif

Posted by: Gast_Guido September 21, 2019 09:23 am

Many, many, many thanks.

Posted by: Wörlein September 21, 2019 10:07 am

QUOTE (Guest_Guido @ Saturday, September 21, 2019, 08:23 am)
Many, many, many thanks.

To the general public ? smile.gif
What problem did you have with the brewing group?
rolleyes.gif

Posted by: Gast_Guido September 21, 2019 04:03 pm

QUOTE (Wörlein @ Saturday, September 21, 2019, 10:07 am)
QUOTE (Guest_Guido @ Saturday, September 21, 2019, 08:23 am)
Many, many, many thanks.

To the general public ? smile.gif
What problem did you have with the brewing group? rolleyes.gif

Hello to the round.
We had the problem cleaning with brew group.
Up to the vomit. On

goodwill got a new one, has also

delivered

only 150 covers

.

I took these things apart, greased them, sprayed them with Teflon....mistakes kept coming back, sometimes he didn't go away at all. Until yesterday there was always a Senseo next to the Siemens,

EQ9 Connect.

Yesterday found the article here, hose turned, Voila

....... I'

ll put in a spring next week

.

Posted by: janw October 05, 2019 01:37 pm

Hi, everybody,

have had an EQ.9 in operation for about a year. Because of the "Cleaning the brewing unit" problem, this was already with Siemens after 2-3 months and came back with the comment "Brewing unit sluggish" or something similar. Then it went on for a while, but it didn't take long for the problem to reappear.

The milk system with the docking container is really well done - but apart from that I really think the machine is a faulty construction. What the part in the area of the brewing group "rumsaut" is really remarkable. If you don't wipe and clean all the time, you'll get mold immediately. A much cheaper De'Longhi ECAM 350.55.B, which I have standing in the office, is really spotless inside - a few small crumbs here and there, that's it - in the Siemens on the other hand everywhere coffee powder - down on the brewing group, on the red plate, behind the brewing group - just everywhere. Siemens seems to think this is perfectly normal.

I am now considering whether I should try to send the new brewing group mentioned above to Siemens, or whether I should send it in again and then - expecting that the problem is not solved permanently - try a conversion (return against refund of the purchase price) - I had bought the machine at a Für-Uns-Shop.

GreetingsJan

Posted by: Wörlein October 05, 2019 02:50 pm

Hello, Jan,

So with my EQ9 it's the same. Only the brewing unit is a bit dirty which I clean every 1-2 weeks. Behind it or next to it there is no or hardly any dirt.

Try the rubber one. I imagine that since then she's been using a little less powder and I know it sounds funny, but since then the coffee tastes better to me again. Maybe even imagination. smile.gif

The EQ4 was a misconstruction, but otherwise I'm pretty happy with the EQ9... once you have the brewing unit under control biggrin.gif

Still got the first rubber in it, by the way. wink.gif

Posted by: Gast48 October 23, 2019 07:57 pm

Hello, we also had a lot of trouble with the EQ 9 with the error message "Clean brewing unit"...
The machine was even in repair 4 months ago to replace the BE. Now the trouble started again. The tip with the greasing of the spindle was great. Coffee's running
again.

I bet they don't even

know that from

the garage

.

To unlock the BE I can give the tip, simply wait a short time with the machine switched off, then it's easy.

Posted by: Gast_Manni November 12, 2019 07:47 am

Hello, since I now have the 3 brewing unit in my EQ 9 S500 in the meantime, I've made myself a bit smart and see there is a new revised brewing unit but only via Siemens directly to buy, the old had the article number 11010422 the new article number is now 11032774 but as I said you can only order it via Siemens directly.Greetings Manni

Posted by: hans-hansen November 12, 2019 08:03 am

The brew group article number 11032774 is not only available from Siemens
, but several times on the Internet, price around 70
EUR.

Search for "article number 11032774"!

Posted by: Gast_Manni November 12, 2019 08:36 am

Hello, just not, I have written to all leading shops and all have written back that there is the improved brewing unit only at Siemens directly, all send only the 11010422 and point out that the original brewing unit which is only at Siemens has the number 11032774 as here https://www.mds-onlineshop.de/ersatzteile-kaffeevollautomaten/bruehgruppe-brueheinheit-siemens-kaffeevollautomat-fuer-serie-eq9-11010422-original/a-16564

Greetings Manni

Posted by: Gast_Manni November 12, 2019 08:53 am

Here a statement on my inquiry at ersatzteilshop.deHallo Mr. Miklerleider
is the current brew group with the successor article number 11032774 not yet in stock.11010422 is ordered unfortunately still the old version from Siemens delivered.the new version is currently only available from Siemens
directly.

Thank you very much for your

understanding and if you have any

further questions

, please do not hesitate to contact us.

Best regardsYour



team from ersatzteilshop.de

Posted by: Wörlein November 12, 2019 02:27 pm

Just take the rubber. Costs nothing and not a single pale since then biggrin.gif

Greetings Bernd

Posted by: Gast_Dirk November 16, 2019 11:03 am

Moin
,Bought me a used EQ9S500 with remaining warranty. As a precaution, I called Siemens Customer Service and said that my brewing group was running sluggishly. They were very nice and said that this problem had been solved with the new brewing group since September. They're sending me one. The important detail is that the stamp is pressed over at the right moment by a spring at the bottom. I'm curious to see how well this works in continuous use. I can recommend anyone to call customer service. I can imagine that they
are
still good after the warranty period
.

Greeting Dirk

Posted by: mcokr November 19, 2019 12:20 am

Moin, our EQ9 comes back tomorrow for the second time with the same error picture from the repair at first the brewing group was exchanged now exactly one year later the brewing group is exchanged again and a software error was fixed... the first repair was on guarantee for the second one is just 250€ in the room... Now I wonder why the SW error was not discovered and fixed at repair 1 and perhaps could have prevented repair 2...
I find the revised brew group exciting, I hope you have used the new one and I can still settle that somehow on goodwill...

Posted by: Guest November 21, 2019 07:45 am

Hello, what was that software bug?

Posted by: Aramedes November 24, 2019 09:29 pm

QUOTE (Wörlein @ Saturday, August 17, 2019, 00:19 Uhr)
Hi everyone tongue.gif
I own a Siemens EQ9 s700 and had the same problem as most after a short time with the machine.
The brewing unit jams more and more frequently with the message "Clean brewing unit"
As often recommended, I cleaned everything thoroughly and also lubricated the spindle thread with silicone grease.

Everything worked out more or less well over and over again. But the news kept coming back.

Yesterday, however, I didn't get the machine to run anymore and so I took a close look at the brewing unit and the "jamming".
I believe I have discovered and solved the real problem. My brewing unit is working perfectly again.

Solution:
As you have noticed, the brewing unit is installed diagonally so that gravity can help.

The pot by compressing the coffee is held in place by gravity on the one hand and by the rubber hose on the other hand when it is lowered. After a few months, however, exactly this hose gets a slight permanent kink by the back and forth folding when ejecting the coffee pad.
Therefore it happens that the "pot" already tilts to the right by turning down the spindle before the spindle has moved completely down and everything gets jammed. Also the wire bow which is supposed to strip the pad bends at this moment.

Everything's a little hard to explain, I know.
But the solution is very simple.

You have to compensate the decreasing tension of the water hose on the opposite side with a rubber or better a suitable spring. The rubber simply holds the pot in place until the spindle has moved all the way down and audibly clicks into place. Then the spindle turns another quarter turn and tilts the pot to the side. The rubber gives way accordingly at this point.

In the appendix a picture of my solution. I have filed a small notch where the rubber is hooked in because otherwise it jumps down when the pot for pressing drives all the way to the top.

The coffee ☕️ is running again and I am glad that this annoyance has finally come to an end and I have not ordered a new brewing unit. If the rubber should break, it can be replaced very easily and inexpensively. I would also have found a matching feather.

Sauerei I find that such a weakness must sad.gifbe accepted in the construction for over 2000€

I was it a need to write this contribution and I hope I can help with it finally many afflicted ones.





If you have any questions just contactLG->


Wörlein




























After 1.5 years I still have the mistake with the brewing unit now and then. The machine is cleaned approx. every 20 cups. Today I took a closer look at the problem. With me, the error does not occur when compressing the coffee powder, but after grinding the coffee, when the machine wants to swivel the pot back in again. Or the pot is not completely swivelled out at all. The photo shows the guide contour of the brewing pot. After the brewing process, this moves out of the guide area from above. This guide prevents the coffee pot from turning with the spindle. When the guide is left, the pot should swing out. For this purpose it is taken along by two retaining bars at the bottom and unscrewed. image]During this process, two spring noses jump from below into an oblique contour of the brewing pot. image][image
]However, the leadership mentioned above jumps out of the leadership area relatively early. Then it can happen that the brewing pot rotates slightly due to the friction in the spindle. Then, however, the feather nose strikes against a lower
edge before it can jump upwards into the contour of the brewing pot. This is the moment when the mechanism gets stuck. image
]Which sense the feather noses have exactly is not quite
clear to
me
. I believe they should enable the brewing pot to be swivelled in by hand in order to expand the brewing group.

In any case, the pot must be prevented from turning after shutting down before the noses can snap into place. In my opinion, the construction is somewhat fragile because it is not exactly uncomplicated.

In

terms of handicrafts, an early rotation of

the brewing pot could be prevented by means of a spring plate in the area of the guide. Maybe I'll do something.

The silicone grease solution could help to reduce the tendency of the brewing pot to rotate due to the reduced friction. That is why this remedy could certainly help here and there. However, the coffee powder also sti

cks to the

fat

, which is also somehow stupid. Maybe even silicone spray will help. It might be less sticky. My contribution with pictures can also be found here
https://www.mydealz.de/diskussion/siemens-eq9-fehler-mit-bruheinheit-1322946

Posted by: Aramedes November 24, 2019 09:33 pm

QUOTE (Guest_Chris @ Thursday, 05. September 2019, 05:26 Uhr)
QUOTE (Sequal @ Tuesday, September 03, 2019, 16:37)
Moin
, where did you get this hose repair kit? I can't find anything...

salute



Hi! Of course it doesn't exist. I put it together myself.
This is the hose:
lilawelt24 food silicone hose silicone hose hose silicone hose 40 sizes to choose from (Ø inside/outside: 6mm x 9mm) https://www.amazon.de/dp/B07SWR8ZP9/ref=cm_sw_r_cp_apa_i_P.hCDbZZGRBPB


that has the clamps:
Wiltec worm thread hose clamps W2 stainless steel bandwidth 9mm clamping range 8-12mm https://www.amazon.de/dp/B018M8NJAO/ref=cm_sw_r_cp_apa_i_2aiCDbJQPH78D

have not yet mounted this






.






MfG








This is the pressure hose in front of the coffee pad. So I wouldn't say there's any pressure.

Posted by: Aramedes November 24, 2019 09:39 pm

QUOTE (Chris050188 @ Sunday, September 15, 2019, 11:37 am)
Yes of course! On the left is the new one. Whether this will now prevent the jamming in the future I can not judge. Production stamp of the brewing group is 07/19. MfG

That's really interesting. Similarly, I had also devised a remedy. Then all I have to do is get to the new brew group. I think I still have guarantee.

Posted by: Wörlein November 24, 2019 10:26 pm

It's sad they let you ask them for so long and annoy the customers. Of course one or the other pays for a new brew group, but that's bad for your image in the long run. With me anyway is still the simple rubber in it and I had never again problems tongue.gif
Beautiful rest weekend you
wink.gif

Posted by: Wörlein November 24, 2019 10:29 pm

QUOTE (Aramedes @ Sunday, November 24, 2019, 20:29)
QUOTE (Wörlein @ Saturday, August 17, 2019, 00:19 Uhr)
Hi everyone tongue.gif
I own a Siemens EQ9 s700 and had the same problem as most after a short time with the machine.
The brewing unit jams more and more frequently with the message "Clean brewing unit"
As often recommended, I cleaned everything thoroughly and also lubricated the spindle thread with silicone grease.

Everything worked out more or less well over and over again. But the news kept coming back.

Yesterday, however, I didn't get the machine to run anymore and so I took a close look at the brewing unit and the "jamming".
I believe I have discovered and solved the real problem. My brewing unit is working perfectly again.

Solution:
As you have noticed, the brewing unit is installed diagonally so that gravity can help.

The pot by compressing the coffee is held in place by gravity on the one hand and by the rubber hose on the other hand when it is lowered. After a few months, however, exactly this hose gets a slight permanent kink by the back and forth folding when ejecting the coffee pad.
Therefore it happens that the "pot" already tilts to the right by turning down the spindle before the spindle has moved completely down and everything gets jammed. Also the wire bow which is supposed to strip the pad bends at this moment.

Everything's a little hard to explain, I know.
But the solution is very simple.

You have to compensate the decreasing tension of the water hose on the opposite side with a rubber or better a suitable spring. The rubber simply holds the pot in place until the spindle has moved all the way down and audibly clicks into place. Then the spindle turns another quarter turn and tilts the pot to the side. The rubber gives way accordingly at this point.

In the appendix a picture of my solution. I have filed a small notch where the rubber is hooked in because otherwise it jumps down when the pot for pressing drives all the way to the top.

The coffee ☕️ is running again and I am glad that this annoyance has finally come to an end and I have not ordered a new brewing unit. If the rubber should break, it can be replaced very easily and inexpensively. I would also have found a matching feather.

Sauerei I find that such a weakness must sad.gifbe accepted in the construction for over 2000€

I was it a need to write this contribution and I hope I can help with it finally many afflicted ones.





If you have any questions just contactLG->


Wörlein




























After 1.5 years I still have the mistake with the brewing unit now and then. The machine is cleaned approx. every 20 cups. Today I took a closer look at the problem. With me, the error does not occur when compressing the coffee powder, but after grinding the coffee, when the machine wants to swivel the pot back in again. Or the pot is not completely swivelled out at all. The photo shows the guide contour of the brewing pot. After the brewing process, this moves out of the guide area from above. This guide prevents the coffee pot from turning with the spindle. When the guide is left, the pot should swing out. For this purpose it is taken along by two retaining bars at the bottom and unscrewed.
image]
During this process, two spring noses jump from below into an oblique contour of the brewing pot.


image]
[image]
However, the leadership mentioned above jumps out of the leadership area relatively early.



Then it can happen that the brewing pot rotates slightly due to the friction in the spindle. Then, however, the feather nose strikes against a lower edge before it can jump upwards into the contour of the brewing pot. This is the moment when the mechanism gets stuck.
image]
Which sense the feather noses have exactly is not quite clear to me. I believe they should enable the brewing pot to be swivelled in by hand in order to expand the brewing group.
In any case, the pot must be prevented from turning after shutting down before the noses can snap into place. In my opinion, the construction is somewhat fragile because it is not exactly uncomplicated. In terms of handicrafts, an early rotation of the brewing pot could be prevented by means of a spring plate in the area of the guide. Maybe I'll do something.
The silicone grease solution could help to reduce the tendency of the brewing pot to rotate due to the reduced friction. That is why this remedy could certainly help here and there. However, the coffee powder also sticks to the fat, which is also somehow stupid. Maybe even silicone spray will help. It might be less sticky.
My contribution with pictures can also be found here
https://www.mydealz.de/diskussion/siemens-eq9-fehler-mit-bruheinheit-1322946











Nice contribution, by the way, Aramedes. There you have thought with the error analysis quite beautifully happy.gif
I can not see however your pictures. Possibly due to unregistered
?!?
greetings

Posted by: Aramedes November 25, 2019 11:11 pm

QUOTE (Wörlein @ Sonntag, 24. November 2019, 22:29 Uhr)
QUOTE (Aramedes @ Sonntag, 24. November 2019, 20:29 Uhr)
QUOTE (Wörlein @ Samstag, 17. August 2019, 00:19 Uhr)
Hallo zusammen tongue.gif
Ich besitze eine Siemens EQ9 s700 und hatte das gleiche Problem wie die meisten nach kurzer Zeit mit der Maschine.
Die Brüheinheit verklemmt sich immer häufiger mit der Meldung „Brüheinheit reinigen“
Ich habe wie oft empfohlen alles gründlich gereinigt und auch das Spindelgewinde mit Silikonfett geschmiert. Hat alles immer wieder mal mehr oder weniger gut funktioniert. Aber die Meldung kam immer wieder.

Gestern allerdings habe ich die Maschine nicht mehr zum laufen gebracht und schaute mir folglich die Brüheinheit und das „verklemmen“ mal sehr genau an.
Ich glaube das eigentliche Problem entdeckt und beseitigt zu haben. Meine Brüheinheit funktioniert wieder tadellos.

Lösung:
Wie euch aufgefallen ist, ist die Brüheinheit schräg eingebaut damit die Schwerkraft etwas helfen kann. Der Topf indem der Kaffee zusammengepresst wird, wird beim runterfahren einmal von der Schwerkraft und auf der anderen Seite von dem Gummischlauch an Ort und Stelle gehalten. Nach ein paar Monaten bekommt aber genau dieser Schlauch einen leichten dauerhaften Knick durch das hin und her klappen beim auswerfen des Kaffeepads.
Daher passiert es dann, dass sich der „Topf“ durch das runterdrehen der Spindel bereits zum ausklappen nach rechts neigt bevor die Spindel ganz nach unten gefahren ist und sich damit alles verklemmt. Auch der Drahtbügel der den Pad abstreifen soll verbiegt sich in diesem Moment.

Alles etwas schwer zu erklären, ich weiß.
Die Lösung dafür ist aber denkbar einfach.

Ihr müsst die nachlassende Spannung des Wasserschlauches auf der gegenüberliegenden Seite mit einem Gummi oder besser einer geeigneten Feder kompensieren. Der Gummi hält einfach den Topf an Ort und Stelle bis die Spindel ganz nach unten gefahren ist und hörbar einrastet. Dann dreht die Spindel nochmal eine viertel Umdrehung weiter und kippt den Topf zur Seite. Der Gummi gibt an dieser Stelle entsprechend nach.

Im Anhang ein Bild meiner Lösung. Ich habe je eine kleine Kerbe reingefeilt wo der Gummi eingehängt ist da dieser sonst runterspringt wenn der Topf zum Pressen ganz nach oben fährt.

Der Kaffee ☕️ rennt wieder und ich bin heilfroh das dieser Ärger endlich ein Ende hat und ich keine neue Brüheinheit bestellt habe. Falls der Gummi mal reißen sollte kann man diesen sehr einfach und kostengünstig ersetzen. Auch eine passende Feder hätte ich schon gefunden.

Sauerei finde ich dass eine solche Schwäche in der Konstruktion für über 2000€ akzeptiert werden muss sad.gif

Mir war es ein Bedürfnis diesen Beitrag zu schreiben und Ich hoffe ich kann damit vielen Geplagten endlich Helfen.

Bei Fragen einfach melden

LG
-> Wörlein

Ich habe auch jetzt nach 1,5 Jahren immer mal wieder den Fehler mit der Brüheinheit. Die Maschine wird ca. alle 20 Tassen gereinigt. Heute habe ich mir das Problem mal genauer angeschaut. Bei mir tritt der Fehler nicht beim komprimieren des Kaffeemehls auf, sondern nach dem Mahlen des Kaffees, wenn die Maschine den Topf wieder einschwenken will. Oder der Topf wird erst gar nicht komplett ausgeschwenkt. Auf dem Foto ist die Führungskontur des Brühtopfes zu sehen. Diese fährt nach dem Brühvorgang von oben aus dem Führungsbereich heraus. Diese Führung verhindert, dass sich der Kaffeetopf beim herunterspindeln mitdreht. Wenn die Führung verlassen wird, dann soll sich der Topf herausschwnken. Dazu wird er unten von zwei Haltestegen mitgenommen und herausgedreht.
[image]
Während dieses Vorgangs springen zwei Federnasen von unten in eine schräge Kontur des Brühtopfes.
[image]
[image]
Die oben genannte Führung springt jedoch schon relativ früh aus dem Führungsbereich heraus. Dann kann es passieren, dass sich der Brühtopf durch die Reibung in der Spindel etwas mitdreht. Dann stösst jedoch die Federnase gegen eine unten liegende Kante, bevor sie nach oben in die Kontur des Brühtopfes springen kann. Das ist der Moment, wo der Mechanismus hängen bleibt.
[image]
Welchen Sinn die Federnasen genau haben ist mir nicht ganz klar. Ich glaube sie sollen ermöglichen, dass man zum Ausbau der Brühgruppe den Brühtopf von Hand einschwenken kann.
Auf jeden Fall muss verhindert werden, dass sich der Topf nach dem Herunterfahren mitdreht, bevor die Nasen einschnappen können. Die Konstruktion ist nach meinem Verständnis etwas anfällig, da sie nicht gerade unkompliziert ist. Bastelmässig ließe sich ein frühzeitiges Mitdrehen des Brühtopfes mittels eines Federblechs im Bereich der Führung verhindern. Vielleicht bastel ich mir da mal was.
Die Silikonfett Lösung könnte dazu beitragen, dass der Brühtopf wegen der reduzierten Reibung weniger zum mitdrehen neigt. Deshalb könnte diese Abhilfe hier und da sicher auch helfen. Allerdings bleibt an dem Fett auch das Kaffeemehl kleben, was auch irgendwie blöd ist. Vielleicht hilft auch schon Silikonspray. Das klebt vielleicht weniger.
Meinen Beitrag mit Bildern findet man auch hier:
https://www.mydealz.de/diskussion/siemens-eq9-fehler-mit-bruheinheit-1322946

Netter Beitrag übrigens Aramedes.
Da hast Dir mit der Fehleranalyse ganz schön Gedanken gemacht happy.gif
Ich kann allerdings Deine Bilder nicht sehen. Evtl. wegen unregistriert ?!?

Grüße

Richtig. Unregistriert. Die Bilder sind aber in der Adresse zu Mydealz zu finden

Posted by: Aramedes November 25, 2019 11:13 pm

My machine goes to SIEMENS for repair tomorrow. I hope the functioning new brewing group will be able to get in there under guarantee.

Posted by: Wörlein November 26, 2019 02:12 am

Well there I am but curious ^^ Good
luck
smile.gif

Posted by: Gast_Rainer November 28, 2019 07:51 am

It's really the rubber hose.
Got the same
problem....

Only glued tape over the bend on the rubber hose

. It's

gone since

then.

Straighten the hose and with tape - even better insulating tape - so to speak, shine.

Posted by: Aramedes November 28, 2019 10:31 pm

Tuesday has gone our good piece with GLS on journeys Friday she comes back again. That was really fast. The brewing group was exchanged around 11032774 and the expansion tank. That was apparently defective, too. And SW Update was done. With the new brewing group the problem with hanging will be solved safely, because now a spring plate prevents the automatic turning before swiveling out. I can't tell you what the epansion tank had. But the service was great. Even if I would have preferred a ready-developed machine right at the beginning.

Posted by: Armalite-2 December 05, 2019 07:06 am

Hello

I had the same problem always after about 8 months the brewing unit jams.
Since my EQ9 S700 has an extended warranty it went
to the Mediamarkt
on 23.11.
19.

Since I got the info with the new brewing unit here, I passed it on to Mediamarkt Service. Yesterday 04.12.19 the machine came

back

with the new brewing unit

.
I'm Happy. The additional guarantee has already
paid off.
Tobi

Posted by: Gast_Milo December 24, 2019 12:36 pm

Hello everyone
, I have had my Q9 700 for over 2 years. BG has also become sluggish after many daily cleanings with hard water. I have already cleaned it 2 times with baking soda and afterwards also immediately with citric acid. The lime and the remains of coffee make it hard to move after a certain time. Remove the O-ring, also remove the lower moving part including the spring and clean it as well
.

It is best to put the whole BG in a hot bain-marie (use the correct container so that the whole BG is under water), swivel it from time to time with BG and move it up and down with the spindle so that the remains of coffee and oil come off. Use a brush to help and then pour plenty of citric acid or vinegar over it until it foams. And here it also takes some time for the lime to dissolve. Here also swivel from time to time with BG and move up and down with the spindle. It will then become slightly more mobile than before... You just need to grease the O-ring, you put it all together. Dan you have again approx. ¾ year time until next

cleaning...

Posted by: Gast_Milo December 26, 2019 10:23 am

Hello everyone
, I have had my Q9 700 for over 2 years. BG has also become sluggish after many daily cleanings with hard water. I have already cleaned it 2 times with baking soda and afterwards also immediately with citric acid. The lime and the remains of the coffee make it difficult to BG after some time. Remove the O-ring, also remove the lower moving part including the spring and clean it as well
.

It is best to put the whole BG in a hot bain-marie (use the correct container so that the whole BG is under water), tilt it from time to time with BG and move it up and down with the spindle so that the remains of coffee and oils come off. Use a brush to help and then pour plenty of citric acid or vinegar over it until it foams. And here it also takes some time for the lime to dissolve. Here also swivel from time to time with BG and move up and down with the spindle. It becomes much easier to move than before, and the problem is solved. All you have to do is grease the O-ring and put everything back together again. Then you have again approx. ¾ year time until next

cleaning...

Posted by: Spotti December 27, 2019 08:32 am

Hello, I have super soft water without lime and yet I already have the 3 brewing unit in 2.5 years in it, so it is not the limy water but it is simply a faulty design by Siemens, now have the new improved brewing unit in it and it works so far without problems, but have all moving parts that do not come into contact with coffee with food fat sprayed, let's see how long it holds this time I'll keep you up to date!

Posted by: Gast_Daniel January 12, 2020 04:03 pm

Hello, everybody!

I have similar problems with both of our EQ machines
, Siemens Service has
promised
me by phone
to replace the brewing unit.
I have also
requested
this via email from Siemens (
Für Uns Shop)
, because the warranty
expires
next
week.
The old group should probably simply
be replaced
by the improved model
. I
hope you have been
treated
as cultured
.

Posted by: Gast_Hermann January 21, 2020 05:19 pm

QUOTE (Words @ Saturday, 17 August 2019, 00:19 hrs)
Hi everyone tongue.gif
I own a Siemens EQ9 s700 and had the same problem as most after a short time with the machine.
The brewing unit jams more and more frequently with the message "Clean brewing unit".
As often recommended, I have cleaned everything thoroughly and also lubricated the spindle thread with silicone grease. Everything has worked more or less well from time to time. But the message kept coming back.

Yesterday, however, I didn't get the machine running anymore and therefore had a very close look at the brewing unit and the "jamming".
I believe I have discovered and eliminated the real problem. My brewing unit works perfectly again.

Solution:
As you have noticed, the brewing unit is installed at an angle so that gravity can help a little
.
The pot that compresses the coffee is held in place by gravity and on the other side by the rubber tube. After a few months, however, this hose gets a slight permanent kink due to the fact that it is folded back and forth when the coffee pad is ejected.
Therefore it happens that the "pot" tends to fold out to the right when the spindle is turned down before the spindle has gone all the way down and everything gets jammed. Also the wire clip that is to strip the pad bends at this moment.

It's a little hard to explain, I know.
The solution to this problem is very simple.

You have to compensate the decreasing tension of the water hose on the opposite side with a rubber or better a suitable spring. The rubber simply holds the pot in place until the spindle has moved all the way down and audibly clicks into place. Then the spindle turns another quarter turn and tilts the pot to the side. The rubber gives way accordingly at this point.

Attached is a picture of my solution. I have filed a small notch where the rubber is hung in, otherwise it will jump off when the pot goes all the way up to the top for pressing.

The coffee ☕️ is running again and I am glad that this trouble has finally come to an end and I did not order a new brewing unit. If the rubber should tear, it can be replaced very easily and cheaply. I would have found a suitable nib as well.

What a mess I find that such a weakness in the construction for over 2000€ must sad.gifbe accepted.

I felt the need to write this article and I hope I can finally help many of those who are suffering

.



If you have any questions, simply contact usLG->


Wörlein




























Thank you, just super your contribution. I had tried everything possible before, super cleaned and greased, everything didn't help, it always got stuck, but your contribution with the rubber solution helped me. Now there's good coffee again.

Posted by: Maggus January 28, 2020 03:11 pm

I ordered my brew group here today.

https://www.ersatzteileshop.de/11010422-bruehgruppe-11032774-kaffeemaschine?gclid=CjwKCAiA1L_xBRA2EiwAgcLKA74dt6XhRV1dvzLZahpPmzAbE8pSx7QnqjpIPKkD-kL4bVZFrgzWFBoCUoQQAvD_BwE

It's the new wink.gif

Posted by: Juraliebhaber February 24, 2020 11:17 am

We have been using the EQ 9 S300 for almost 2 years now. The
machine is a
complete disaster.

All over the inside, marc is spread out and starts to mold on these red plastic parts. The brew group is so badly constructed that there is always something falling out somewhere and that's probably why you need these red spoilers. Constantly you have to clean or refill something. Actually, we were just gonna have coffee. I would have

invested

the 1000 Euro better in another

brand.
I am thinking about getting our 18 year old Jura machine back from the attic, it
cost a
good 3000 DM at that time
.
Only the milk function at Siemens convinces us. The old Jura really can't compete with that.

Posted by: Spotti February 25, 2020 07:04 am

just buy the new brewing unit and then you can relax!

Posted by: Gast_Georg March 14, 2020 02:32 pm

Fortunately we still had a warranty on the device. Collection and repair of the machine by BSH within 5 days. The brewing unit is definitely new and looks like a "face-lift". Since then we have (still) no problems. Pomace is much drier and the brewing unit much less dirty! If you still have a warranty: off to BSH!

Posted by: agima2000 May 13, 2020 12:34 pm

Finally it seems that they have worked on the problem. I helped myself with a rubber in the last brew group, today I got a new brew group, and there some changes were made. e.g. an additional spring plate was installed, they learned from our rubber trick :-)user posted imageuser posted imageuser posted imageuser posted image
Left New version Right the ALTE

Posted by: Sven Pache May 25, 2020 04:34 pm

QUOTE (Wörlein @ Sonntag, 24. November 2019, 22:29 Uhr)
QUOTE (Aramedes @ Sonntag, 24. November 2019, 20:29 Uhr)
QUOTE (Wörlein @ Samstag, 17. August 2019, 00:19 Uhr)
Hallo zusammen tongue.gif
Ich besitze eine Siemens EQ9 s700 und hatte das gleiche Problem wie die meisten nach kurzer Zeit mit der Maschine.
Die Brüheinheit verklemmt sich immer häufiger mit der Meldung „Brüheinheit reinigen“
Ich habe wie oft empfohlen alles gründlich gereinigt und auch das Spindelgewinde mit Silikonfett geschmiert. Hat alles immer wieder mal mehr oder weniger gut funktioniert. Aber die Meldung kam immer wieder.

Gestern allerdings habe ich die Maschine nicht mehr zum laufen gebracht und schaute mir folglich die Brüheinheit und das „verklemmen“ mal sehr genau an.
Ich glaube das eigentliche Problem entdeckt und beseitigt zu haben. Meine Brüheinheit funktioniert wieder tadellos.

Lösung:
Wie euch aufgefallen ist, ist die Brüheinheit schräg eingebaut damit die Schwerkraft etwas helfen kann. Der Topf indem der Kaffee zusammengepresst wird, wird beim runterfahren einmal von der Schwerkraft und auf der anderen Seite von dem Gummischlauch an Ort und Stelle gehalten. Nach ein paar Monaten bekommt aber genau dieser Schlauch einen leichten dauerhaften Knick durch das hin und her klappen beim auswerfen des Kaffeepads.
Daher passiert es dann, dass sich der „Topf“ durch das runterdrehen der Spindel bereits zum ausklappen nach rechts neigt bevor die Spindel ganz nach unten gefahren ist und sich damit alles verklemmt. Auch der Drahtbügel der den Pad abstreifen soll verbiegt sich in diesem Moment.

Alles etwas schwer zu erklären, ich weiß.
Die Lösung dafür ist aber denkbar einfach.

Ihr müsst die nachlassende Spannung des Wasserschlauches auf der gegenüberliegenden Seite mit einem Gummi oder besser einer geeigneten Feder kompensieren. Der Gummi hält einfach den Topf an Ort und Stelle bis die Spindel ganz nach unten gefahren ist und hörbar einrastet. Dann dreht die Spindel nochmal eine viertel Umdrehung weiter und kippt den Topf zur Seite. Der Gummi gibt an dieser Stelle entsprechend nach.

Im Anhang ein Bild meiner Lösung. Ich habe je eine kleine Kerbe reingefeilt wo der Gummi eingehängt ist da dieser sonst runterspringt wenn der Topf zum Pressen ganz nach oben fährt.

Der Kaffee ☕️ rennt wieder und ich bin heilfroh das dieser Ärger endlich ein Ende hat und ich keine neue Brüheinheit bestellt habe. Falls der Gummi mal reißen sollte kann man diesen sehr einfach und kostengünstig ersetzen. Auch eine passende Feder hätte ich schon gefunden.

Sauerei finde ich dass eine solche Schwäche in der Konstruktion für über 2000€ akzeptiert werden muss sad.gif

Mir war es ein Bedürfnis diesen Beitrag zu schreiben und Ich hoffe ich kann damit vielen Geplagten endlich Helfen.

Bei Fragen einfach melden

LG
-> Wörlein

Ich habe auch jetzt nach 1,5 Jahren immer mal wieder den Fehler mit der Brüheinheit. Die Maschine wird ca. alle 20 Tassen gereinigt. Heute habe ich mir das Problem mal genauer angeschaut. Bei mir tritt der Fehler nicht beim komprimieren des Kaffeemehls auf, sondern nach dem Mahlen des Kaffees, wenn die Maschine den Topf wieder einschwenken will. Oder der Topf wird erst gar nicht komplett ausgeschwenkt. Auf dem Foto ist die Führungskontur des Brühtopfes zu sehen. Diese fährt nach dem Brühvorgang von oben aus dem Führungsbereich heraus. Diese Führung verhindert, dass sich der Kaffeetopf beim herunterspindeln mitdreht. Wenn die Führung verlassen wird, dann soll sich der Topf herausschwnken. Dazu wird er unten von zwei Haltestegen mitgenommen und herausgedreht.
[image]
Während dieses Vorgangs springen zwei Federnasen von unten in eine schräge Kontur des Brühtopfes.
[image]
[image]
Die oben genannte Führung springt jedoch schon relativ früh aus dem Führungsbereich heraus. Dann kann es passieren, dass sich der Brühtopf durch die Reibung in der Spindel etwas mitdreht. Dann stösst jedoch die Federnase gegen eine unten liegende Kante, bevor sie nach oben in die Kontur des Brühtopfes springen kann. Das ist der Moment, wo der Mechanismus hängen bleibt.
[image]
Welchen Sinn die Federnasen genau haben ist mir nicht ganz klar. Ich glaube sie sollen ermöglichen, dass man zum Ausbau der Brühgruppe den Brühtopf von Hand einschwenken kann.
Auf jeden Fall muss verhindert werden, dass sich der Topf nach dem Herunterfahren mitdreht, bevor die Nasen einschnappen können. Die Konstruktion ist nach meinem Verständnis etwas anfällig, da sie nicht gerade unkompliziert ist. Bastelmässig ließe sich ein frühzeitiges Mitdrehen des Brühtopfes mittels eines Federblechs im Bereich der Führung verhindern. Vielleicht bastel ich mir da mal was.
Die Silikonfett Lösung könnte dazu beitragen, dass der Brühtopf wegen der reduzierten Reibung weniger zum mitdrehen neigt. Deshalb könnte diese Abhilfe hier und da sicher auch helfen. Allerdings bleibt an dem Fett auch das Kaffeemehl kleben, was auch irgendwie blöd ist. Vielleicht hilft auch schon Silikonspray. Das klebt vielleicht weniger.
Meinen Beitrag mit Bildern findet man auch hier:
https://www.mydealz.de/diskussion/siemens-eq9-fehler-mit-bruheinheit-1322946

Netter Beitrag übrigens Aramedes.
Da hast Dir mit der Fehleranalyse ganz schön Gedanken gemacht happy.gif
Ich kann allerdings Deine Bilder nicht sehen. Evtl. wegen unregistriert ?!?

Grüße

Hi, habe den Fehler auch bemerkt, das die Einheit zu früh ausschwenkt bevor sie einrastet, allerdings ist mir der Zusammenhang mit dem Schlauch nicht bewusst geworden.
Respekt und vielen Dank für die tolle Lösung.

Posted by: Trebreh May 31, 2020 09:00 pm

Silicone spray definitely helps:
I got my first one straight out where the hose was kinked. It was kept super clean and dry but nothing moved on the fast... so I didn't dare to twist anything in any way. With the in use one, I could turn the sample and knew
now in which direction.

I treated the old one with the silicone spray on the rotating parts and on the spindle, so the thread, removed the old rubber ring and? Also

this one slips again.
thanks to all the writers in this forum. BRAVO-KLATSCH-SMILEYnow

I should only know where the small black ring belongs, which is included in the repair set, (but I can get it out) and where I can order a spare pressure hose, then I would have a change unit
....

Posted by: Jens-kartg June 04, 2020 10:08 pm

Hello, everyone,

first of all many thanks for all the tips, this helps a lot.

For the new brewing unit, there is also an "original" version from Siemens
called "Brewing unit Siemens 11032774 V01", here the
red parts are
conspicuous
.
Can anyone here say something to say, already
tested? Greetings from Jens

Posted by: Gast_matte August 06, 2020 08:13 am

Hello, everyone,

I also tried to repair the EQ9 S500 of my brother. "Unfortunately" before I read the thread completely. However, I found out the connection that the holder of the sieve hangs down slightly and thus sometimes jams when stripping the coffee grounds, because it is not yet engaged below as described in many entries.

Instead of a rubber to bring the components back to the place where they were, I took a cutter knife and at the bottom, where there are two guide lugs, I cut off a piece. With that the jamming can not happen anymore. Works the same way.

The hose itself I was not aware that it could cause this. I will take a closer look at it next time when I am back. Not that I am concerned that over time the malposition will lead to a complete failure.

Thank you also for the information that there is a new brewing unit. On the first picture it looked so very different that I doubted if it would fit to the old one smile.gif

This is however a good alternative for 70 Euro to order them, especially since the warranty has now expired since knap 3 months... -.-

Best regards
,Mat

Posted by: Trebreh August 07, 2020 07:30 am

I get involved here with my Frageda
I do not know how
to look for it:
At the moment my machine "creaks" when I start up and down and after I have a cup of coffee, so when everything goes back to its original position, is there still some
plastic
rubbing somewhere
?

I just remembered, I could try it by hand,

I will report

(but maybe there is already a Fred and I would be grateful for

the link)
The tip with the nose I will have a look at my old unit, the one with the defective hose. There is still missing a tip where I can buy it.

Posted by: Spotti August 09, 2020 07:55 am

Hello, I have the new improved brewing unit for 3 weeks in my EQ9 S500 installed, unfortunately, even this does not work properly, it has already 4x jammed, then I mounted the rubber again and since then is quiet, in other forums users have the same problem with the new brewing unit, from Siemens I am disappointed that they can not get such a thing under control with a fully automatic machine for over 1000 €

Posted by: Verena-E. September 02, 2020 07:48 pm

QUOTE (little word @ Friday, 16 August 2019, 23:19 hrs)
Hi everyone tongue.gif
I own a Siemens EQ9 s700 and had the same problem as most after a short time with the machine.
The brewing unit jams more and more often with the message "Clean brewing unit".
As often recommended I cleaned everything thoroughly and also lubricated the spindle thread with silicone grease. Everything has worked more or less well from time to time. But the message kept coming back.

Yesterday, however, I didn't get the machine running anymore and so I took a very close look at the brewing unit and the "jamming".
I think I have discovered and solved the real problem. My brewing unit works perfectly again.

Solution:
As you have noticed, the brewing unit is installed at an angle so that gravity can help a little bit
.
The pot that compresses the coffee is held in place by gravity and the rubber hose on the other side. After a few months, however, this rubber hose gets a slight permanent kink when the coffee pad is ejected.
Therefore it happens that the "pot" tends to fold out to the right when the spindle is turned down before the spindle has gone all the way down and everything gets jammed. Also the wire clip that is supposed to strip the pad bends at this moment.

It's all a bit difficult to explain, I know.
But the solution is very simple.

You have to compensate the decreasing tension of the water hose on the opposite side with a rubber or better a suitable spring. The rubber simply holds the pot in place until the spindle has moved all the way down and audibly clicks into place. Then the spindle turns another quarter turn and tilts the pot to the side. At this point the rubber gives way accordingly.

A picture of my solution is attached. I have filed a small notch where the rubber is hung in, because otherwise the rubber would jump down when the pot goes all the way up for pressing.

The coffee ☕️ is running again and I am glad that this trouble has finally come to an end and I did not order a new brewing unit. If the rubber should tear you can replace it very easily and cheaply. Also a suitable spring I would have already found.

I think it's a mess that such a weakness in the construction has to sad.gifbe accepted for more than 2000€.

I felt the need to write this article and I hope I can help a lot of people who are in trouble.

If you have any questions, just contact meLG->


Wörlein




























I have finally registered here, was "only" a silent reader, but regularly. I can assure you that I have already tried all - but really ALL - "tricks". The greasing is a nice gimmick, but does not solve the problem in this life with "clean brewing unit". I am extremely meticulous with my EQ9, daily emptying and cleaning of the marc and collecting tray, weekly brewing unit and interior with milk nozzle, outside with glass cleaner. It was already at Siemens for repair (it was about 9 months ago), only a new brewing unit, FW-U and finished. Then it ran for 4 - 5 months. And bang --> "Clean brewing unit"! Can't be true. I have no desire to wait a week each time for the machine to be returned and I don't understand why there are no local service centers for this. Besides, mine had a significant scratch in the display after return. *grrrrr* mad.gifNever pulled an espresso before, then 16 cups in the statistics, along with cappu and crema. The main thing was that it tasted good, guys. So, bought a new brewing unit under guarantee - lasted 4 months. Today the same game again from the beginning. I could really puke. It's a design flaw, not a maintenance error. If you have bad thoughts, you can assume that it's a secure source of income for the Siemens after-sales market. I've come to the same conclusion. Until I read Wörlein's clever trick; okay, we've already tried everything, and then it still works. The new unit is unfortunately already ordered, but thank God it doesn't eat bread. Before I forget: I already had two new models of BE's, they come after a while with the same problem. Conclusion: only worse improved. Problem still exists. Greasing with the special grease for KVA's is also ambivalent - at some point it becomes a rather thick, visible mass with coffee powder sticking to it everywhere. That can't be good in the long run. Today I used spray for the spindle and grease for the red sealing ring. And put the rubber on. Taaaaaaraaaaaaaa - running again. Unbelievable. I am out of the age where a rubber could be the solution to problems - but here it is like this. biggrin.gif
I hope it stays that way, I also
kept
the previous (supposedly defective) BE
and will test it. The fact is that the wear of the BE's with this defect is already malicious deception and fulfills the facts of liability for material defects. For this great tip a big thank you - I will report if this is permanent. smile.gif
Best regards
, Verena

Posted by: Gast_matte September 07, 2020 11:07 am

Hello Spotti

Unfortunately I cannot upload pictures as a guest, but I found a picture here that focuses on the respective nose slightly left of the middle of the picture.

user posted image

Right on the opposite side there is another nose like that. I simply cut these two off a little at the top until the brewing unit could be moved without problems. Tip: use a spoon or screwdriver, which you insert into the brewing unit from above, to move the mechanism for the test.

According to her sister-in-law, the coffee machine is now in daily operation for over a month and hasn't complained since then that she wanted the brewing unit cleaned.

Best regards
,Mat

Posted by: Gast_Ralf September 29, 2020 05:42 pm

QUOTE (Guest_Chris @ Friday, 23 August 2019, 15:30 hrs)
Hey!
Super awesome post. I will try that out later. Exactly the same I could observe with my brewing group. The hose is slightly kinked and when I manually drive the brewing group in the dismounted state, hold it exactly vertical, it hooks at the last moment before the small cup swings out. I think there is still too much tension on the side of the kinked hose. Maybe this would not be a problem if the hose was 10mm longer. MfG biggrin.gif

I have solved the problem permanently in another way. After adjusting the brewing process manually, I noticed that the spindle is blocked. This is due to two artificial shoes, which you only see when you look at the brewing unit from below. These plastic parts wear out and then block. I disassembled the brewing unit by carefully removing the artificial clamps. Now you can reach the plastic wedges. I cut them off with sharp pliers at a slight angle so that they now slide more instead of blocking.

Posted by: Gast_Kevin October 06, 2020 08:27 am

Hello, everyone,

So I can confirm that the problem also occurs with the new brewing group. I ordered it directly from Siemens at the beginning of the year. Since then I haven't had any more problems until today.

The same problem here - the brewing unit swings out too early and then blocks. I was able to solve the problem by reinforcing the hose with insulating tape, but I will write to Siemens, as the brewing unit is less than a year old.

Posted by: Gast_heinz October 07, 2020 01:03 pm

QUOTE (Wörlein @ Saturday, 17 August 2019, 00:19 hrs)
Hello together tongue.gif
I own a Siemens EQ9 s700 and had the same problem as most after a short time with the machine.
The brewing unit jams more and more often with the message "Clean brewing unit".
As often recommended I cleaned everything thoroughly and also lubricated the spindle thread with silicone grease. Everything has worked more or less well from time to time. But the message kept coming back.

Yesterday, however, I didn't get the machine running anymore and so I took a very close look at the brewing unit and the "jamming".
I think I have discovered and solved the real problem. My brewing unit works perfectly again.

Solution:
As you have noticed, the brewing unit is installed at an angle so that gravity can help a little bit
.
The pot that compresses the coffee is held in place by gravity and the rubber hose on the other side. After a few months, however, this rubber hose gets a slight permanent kink when the coffee pad is ejected.
Therefore it happens that the "pot" tends to fold out to the right when the spindle is turned down before the spindle has gone all the way down and everything gets jammed. Also the wire clip that is supposed to strip the pad bends at this moment.

It's all a bit difficult to explain, I know.
But the solution is very simple.

You have to compensate the decreasing tension of the water hose on the opposite side with a rubber or better a suitable spring. The rubber simply holds the pot in place until the spindle has moved all the way down and audibly clicks into place. Then the spindle turns another quarter turn and tilts the pot to the side. At this point the rubber gives way accordingly.

A picture of my solution is attached. I have filed a small notch where the rubber is hung in, because otherwise the rubber would jump down when the pot goes all the way up for pressing.

The coffee ☕️ is running again and I am glad that this trouble has finally come to an end and I did not order a new brewing unit. If the rubber should tear you can replace it very easily and cheaply. Also a suitable spring I would have already found.

I think it's a mess that such a weakness in the construction has to be accepted for more than 2000€ sad.gif

I felt the need to write this article and I hope I can finally help many of those who are suffering.

With questions simply meldenLG->


Wörlein




















































































I turned the tube around 180 degrees.
Now it's got tension again and it works.
Let's see how long! Then
I'll





try the rubber








.






Posted by: flipper October 12, 2020 11:43 pm

I'm interested in the current Siemens EQ.9 plus connect s500
, and in my current machine, a SAECO Magic Comfort Plus, I was able to unscrew, clean, degrease and reassemble the entire brewing unit. Is this also possible with the BE of the EQ.9 plus
connect s500
?LG Markus

Posted by: Spotti October 14, 2020 02:55 pm

leave it.you only have problems with this EQ9 I and others can sing a song about it!

Posted by: Frank_Cologne December 01, 2020 08:51 am

QUOTE (agima2000 @ Wednesday, 13 May 2020, 12:34 pm)
It finally seems that they have dealt with the problem.
I helped myself with a rubber in the last brew group,
today I got a new brew group, and some things have been changed there.
For

example, an additional spring plate was installed, they learned from our rubber trick :-)


user posted image
user posted image
user posted image
user posted image

Left New version Right the ALTE

































Hello,
I have been getting this error message over and over again for some time
now.

Did you send in your machine to get a new brewing unit or did it go through the customer service? My EQ9 has a warranty until 02/2021.


Posted by: Spotti December 01, 2020 11:50 am

I have the brand new brewing unit and the error comes back exactly the same as with the old one, I don't know what Siemens thinks about it, I mounted the rubber on the new brewing unit and since then I've had peace and quiet!

Posted by: Gast_Jakob December 10, 2020 11:51 am

QUOTE (Wörlein @ Saturday, 17 August 2019, 00:19 hrs)
Hello together tongue.gif
I own a Siemens EQ9 s700 and had the same problem as most after a short time with the machine.
The brewing unit jams more and more often with the message "Clean brewing unit".
As often recommended I cleaned everything thoroughly and also lubricated the spindle thread with silicone grease. Everything has worked more or less well from time to time. But the message kept coming back.

Yesterday, however, I didn't get the machine running anymore and so I took a very close look at the brewing unit and the "jamming".
I think I have discovered and solved the real problem. My brewing unit works perfectly again.

Solution:
As you have noticed, the brewing unit is installed at an angle so that gravity can help a little bit
.
The pot that compresses the coffee is held in place by gravity and the rubber hose on the other side. After a few months, however, this rubber hose gets a slight permanent kink when the coffee pad is ejected.
Therefore it happens that the "pot" tends to fold out to the right when the spindle is turned down before the spindle has gone all the way down and everything gets jammed. Also the wire clip that is supposed to strip the pad bends at this moment.

It's all a bit difficult to explain, I know.
But the solution is very simple.

You have to compensate the decreasing tension of the water hose on the opposite side with a rubber or better a suitable spring. The rubber simply holds the pot in place until the spindle has moved all the way down and audibly clicks into place. Then the spindle turns another quarter turn and tilts the pot to the side. At this point the rubber gives way accordingly.

A picture of my solution is attached. I have filed a small notch where the rubber is hung in, because otherwise the rubber would jump down when the pot goes all the way up for pressing.

The coffee ☕️ is running again and I am glad that this trouble has finally come to an end and I did not order a new brewing unit. If the rubber should tear you can replace it very easily and cheaply. Also a suitable spring I would have already found.

I think it's a mess that such a weakness in the construction has to be accepted for more than 2000€ sad.gif

I felt the need to write this article and I hope I can finally help many of those who are suffering.

With questions simply meldenLG->


Wörlein




















































































Huge. My sister-in-law needed a new brewing unit at least once a year. Thanks to this tip, I've made it redundant by using a hat rubber. Works perfectly. As a small modification, I drilled a small hole in the lamella on one side (above the small hook suggested here) and made the rubber there. Siemens should apologize thousand times for the mess.

Posted by: plantschi35 January 07, 2021 11:41 am

QUOTE (Wörlein @ Friday, August 16, 2019, 11:19 PM)
Hello everyone tongue.gif
I own a Siemens EQ9 s700 and had the same problem as most after a short time with the machine.
The brewing unit jammed more and more often with the message "clean brewing unit "
I have thoroughly cleaned everything as often recommended and also lubricated the spindle thread with silicone grease
.
Has everything worked more or less well every now and then. But the message came again and again.

Yesterday, however, I could no longer get the machine to run, so I took a very close look at the brewing unit and the "jamming".
I think I have discovered and eliminated the actual problem. My brewing unit is working perfectly again.

Solution:
As you have noticed, the brewing unit is installed at an angle so that gravity can help a little. The pot in which the coffee is pressed together is held in place by gravity on one side and the rubber hose on the other. After a few months, however, exactly this hose gets a slight permanent kink by the back and forth folding when ejecting the coffee pod.
Therefore, it happens that the "pot" by turning down the spindle already tends to fold out to the right before the spindle is completely down and thus everything is jammed. Also the wire bracket that is supposed to strip the pad bends at that moment.

All a bit hard to explain, I know.
But the solution is very simple.

You have to compensate the decreasing tension of the water hose on the opposite side with a rubber or better a suitable spring. The rubber simply holds the pot in place until the spindle has moved all the way down and audibly clicks into place. Then the spindle turns another quarter of a turn and tilts the pot to the side. The rubber gives way at this point accordingly.

Attached is a picture of my solution. I have filed a small notch in each where the rubber is hooked because otherwise this jumps down when the pot for pressing moves all the way up.

The coffee ☕️ runs again and I am very happy that this trouble finally has an end and I have not ordered a new brewing unit. If the rubber should tear times you can replace this very easily and inexpensively. Also a suitable spring I would have already found.

Sauerei I find that such a weakness in the construction for over 2000 € must be accepted sad.gif

I felt the need to write this article and I hope I can finally help many plagued

.



If you have any questions just contact meLG->


Wörlein




















































































Hello all, since me this error " brew group clean" which is to be led back actually on a stuck component, pursued in the last time nearly durably, I have me the problem also times more near looked at. The assumption that the part that contains the piston and should move in the opposite direction to the ejector, moves too early is also correct from my point of view. The approach to create a solution with rubber bands, but from my point of view not purposeful. On closer inspection I came across a spring element on the underside, which in my view is the cause of the problem. See attachment. This spring element, in my view, is responsible for providing a preload to hold the piston section in position. Apparently the factory preload is too low, or wears off over time. I removed this part and bent it a little bit to increase the preload. Since then, the brew group runs again without error.
Required tools:
Torx in the size T6Two
small pliers (I use angled) without fluting not to damage the running surface

.


Turn the group by hand, then you know what I mean by tread.
Have fun with the tinkering.

Dirk






Posted by: plantschi35 January 07, 2021 11:43 am

QUOTE (Wörlein @ Friday, August 16, 2019, 11:19 PM)
Hello everyone tongue.gif
I own a Siemens EQ9 s700 and had the same problem as most after a short time with the machine.
The brewing unit jammed more and more often with the message "clean brewing unit "
I have thoroughly cleaned everything as often recommended and also lubricated the spindle thread with silicone grease
.
Has everything worked more or less well every now and then. But the message came again and again.

Yesterday, however, I could no longer get the machine to run, so I took a very close look at the brewing unit and the "jamming".
I think I have discovered and eliminated the actual problem. My brewing unit is working perfectly again.

Solution:
As you have noticed, the brewing unit is installed at an angle so that gravity can help a little. The pot in which the coffee is pressed together is held in place by gravity on one side and the rubber hose on the other. After a few months, however, exactly this hose gets a slight permanent kink by the back and forth folding when ejecting the coffee pod.
Therefore, it happens that the "pot" by turning down the spindle already tends to fold out to the right before the spindle is completely down and thus everything is jammed. Also the wire bracket that is supposed to strip the pad bends at that moment.

All a bit hard to explain, I know.
But the solution is very simple.

You have to compensate the decreasing tension of the water hose on the opposite side with a rubber or better a suitable spring. The rubber simply holds the pot in place until the spindle has moved all the way down and audibly clicks into place. Then the spindle turns another quarter of a turn and tilts the pot to the side. The rubber gives way at this point accordingly.

Attached is a picture of my solution. I have filed a small notch in each where the rubber is hooked because otherwise this jumps down when the pot for pressing moves all the way up.

The coffee ☕️ runs again and I am very happy that this trouble finally has an end and I have not ordered a new brewing unit. If the rubber should tear times you can replace this very easily and inexpensively. Also a suitable spring I would have already found.

Sauerei I find that such a weakness in the construction for over 2000 € must be accepted sad.gif

I felt the need to write this article and I hope I can finally help many plagued

.



If you have any questions just contact meLG->


Wörlein




















































































Hello all, since me this error " brew group clean" which is to be led back actually on a stuck component, pursued in the last time nearly durably, I have me the problem also times more near looked at. The assumption that the part that contains the piston and should move in the opposite direction to the ejector, moves too early is also correct from my point of view. The approach to create a solution with rubber bands, but from my point of view not purposeful. On closer inspection I came across a spring element on the underside, which in my view is the cause of the problem. See attachment. This spring element, in my view, is responsible for providing a preload to hold the piston section in position. Apparently the factory preload is too low, or wears off over time. I removed this part and bent it a little bit to increase the preload. Since then, the brew group runs again without error.
Required tools:
Torx in the size T6Two
small pliers (I use angled) without fluting not to damage the running surface

.


Turn the group by hand, then you know what I mean by tread.
Have fun with the tinkering.

Dirk






Posted by: Gast_Enrico January 24, 2021 02:23 pm

QUOTE (HWS @ Saturday, February 10, 2018, 12:09 PM)
The metal bracket can be easily bent.

HWS

DO NOT bend the metal bracket! It will jam if the unit is not at the correct height. You can turn it DOWN on top of the brewing unit ( just with your fingers ) until the metal bracket fits again.
(at the EQ 9 anyway)

Posted by: Steho January 24, 2021 09:42 pm

Hello all!

Came across the forum because I was looking for something on the EQ9.

I also had this nagging issue with the brew group....

Here is my solution, which I even sent to Siemens as a design improvement in great detail over a year ago - they did not see a "design problem" and ignored my explanations.

Maybe it helps one or the other, I have it in the friends and acquaintance circle already several times installed and so far all top contently - is another approach, causes however exactly the same as the rubber ring ;-)

I use a 11mm stainless steel anti-kink spring (amazon or bay), which you bring to the right length and put over the silicone hose - this creates the necessary back pressure and the machine runs 1a!

The existing "one ear" clamp you get unfortunately not so really easy - but you can pull the hose with measured force even with the clamp (before clipping off the nozzle and pull JUST!!!!), then you can expand the clamp on the ear a little - but a NEW clamp is in any case the better choice!

A small Wehrmutstropfen: the spring touches possibly the inner housing of the machine and makes fine scratches - I do not mind, but it works...

I've attached a photo of the modification, would be happy if it can help one or the other here and you just do NOT buy a new brewing unit from the manufacturer - even the "new version" (I have here) makes the same problems sooner or later.

Nevertheless: Imitation at your own risk, I assume no liability for possible loss of warranty or consequential damages!

Greetings,

Holger

Posted by: MasterTom February 05, 2021 02:40 pm

Hello fellow sufferers
, I bought an EQ9 about 8 months ago, because I thought with the new brewing unit the problem was solved. Now I have to find out that the second version (the one with the metal spring) has the same problem, because the holding forces are too low. However, I was very surprised when BSH sent me a replacement brewing unit. Under the number 11032774 (same as the second version), a third version was shipped to me. In this one, the metal spring has been omitted again. Instead, something has been changed in the lower right corner. You can't see exactly what's under the lid, but it makes sure that the lower part doesn't accidentally swing to the side anymore. When you do this by hand, you notice a definite resistance that gives way with a crackle. That's the way it has to be.
user posted image
user posted image
So if you also have problems with the second version, you should try to get this third version from BSH

.

I hope this one now lasts at least until the kinked hose bursts.
wink.gif



Posted by: Gast_Lars February 06, 2021 11:58 am

I have the problem with my brew group that the round metal sieve very often clogs. And indeed collects between the two sieve discs coffee grounds.

Since I can not find anything else to this problem I wonder if that must be at all two sieve discs, or whether perhaps only one belongs in there and with me accidentally two were installed.

Has anyone ever unscrewed and can tell me if that are really two ...?

Posted by: MasterTom February 06, 2021 04:36 pm

I just looked it up: only one metal screen belongs on the top brewing piston.

Posted by: Gast_Berni February 25, 2021 12:45 pm

Hello everyone,

also had the often described here problem with the brewing unit (machine bought April 2020)...have
ordered
me at Amazonfollowing
set

https://www.amazon.de/gp/product/B07TY7BPKT/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1und the spindle in rest very carefully greased...now already for 4 weeks the machine runs without problems at 3 uses a day...let's see if this is permanent...many greetings


Posted by: Gast_Stephan March 20, 2021 01:57 pm

Hello,

We had the message on our EQ.6 also constantly.
In desperation, we have, after the brewing unit was cleaned and the message still came, replaced by a BE.

Even with the new brewing unit the message came after a few draws.

What else can we do?sad.gif




Posted by: Gast_Andreas March 22, 2021 11:58 am

QUOTE (Wörlein @ Saturday, August 17, 2019, 00:19 PM)
Hello everyone tongue.gif
I own a Siemens EQ9 s700 and had the same problem as most after a short time with the machine.
The brewing unit jammed more and more often with the message "clean brewing unit "
I have thoroughly cleaned everything as often recommended and also lubricated the spindle thread with silicone grease
.
Has everything worked more or less well every now and then. But the message came again and again.

Yesterday, however, I could no longer get the machine to run, so I took a very close look at the brewing unit and the "jamming".
I think I have discovered and eliminated the actual problem. My brewing unit is working perfectly again.

Solution:
As you have noticed, the brewing unit is installed at an angle so that gravity can help a little. The pot in which the coffee is pressed together is held in place by gravity on one side and the rubber hose on the other. After a few months, however, exactly this hose gets a slight permanent kink by the back and forth folding when ejecting the coffee pod.
Therefore, it happens that the "pot" by turning down the spindle already tends to fold out to the right before the spindle is completely down and thus everything is jammed. Also the wire bracket that is supposed to strip the pad bends at that moment.

All a bit hard to explain, I know.
But the solution is very simple.

You have to compensate the decreasing tension of the water hose on the opposite side with a rubber or better a suitable spring. The rubber simply holds the pot in place until the spindle has moved all the way down and audibly clicks into place. Then the spindle turns another quarter of a turn and tilts the pot to the side. The rubber gives way at this point accordingly.

Attached is a picture of my solution. I have filed a small notch in each where the rubber is hooked because otherwise this jumps down when the pot for pressing moves all the way up.

The coffee ☕️ runs again and I am very happy that this trouble finally has an end and I have not ordered a new brewing unit. If the rubber should tear times you can replace this very easily and inexpensively. Also a suitable spring I would have already found.

Sauerei I find that such a weakness in the construction for over 2000 € must be accepted sad.gif

I felt the need to write this article and I hope I can finally help many plagued

.



If you have any questions just contact meLG->


Wörlein




















































































Thank you Wörlein,

your contribution belongs to those, which help all. Very well described and illustrated. I have been looking for the error for days and saw that the lowest plastic ring takes the sieve container too early, but did not understand why. You have to get the idea that the hose also has a compression spring function. I was about to order a new brewing unit. Thanks to your rubber band solution, my beloved EQ9 works perfectly again.

Thank you very much Andreas

Posted by: der-alex April 18, 2021 10:12 pm

QUOTE (guest_matte @ Monday, September 07, 2020, 10:07 AM)
Hello Spotti

I can't upload any pictures as a guest, but I found a picture here, which has the corresponding nose slightly left of the middle of the picture in focus.

user posted image

Right on the opposite side there is another one of those noses. These two I have simply cut off a bit above until the brewing unit could be moved easily. Tip: use a spoon or screwdriver, which you put from above into the brewing unit, to move the mechanism for the test.

The coffee maker is now according to sister in law over a month daily in operation and has since no longer grumbled that she wants to have the brewing unit cleaned.

Best regards
,mat



hello all, my machine runs for 4 years without problems, today then
clean
brew group sad.gif
disassembled, cleaned, assembled but nothing ... always stuck when swinging out! if I lifted the unit, which runs above the spindle, it went without problems, you also noticed that something is engaged or disengaged.
probably 5 times disassembled and checked everything. no chance, always the same. then off to the PC to order a new one. but then I had the idea to work on exactly the noses mentioned here ! so sunday evening at 21:30 o'clock off to the garage, dremel out and the two noses flatter and narrower grinded. assembled and behold, everything top, it swings out absolutely smoothly and coffee runs again smile.gifI
hope that stays so





smile.gif


Posted by: Peppi aus Köln May 13, 2021 01:48 pm

QUOTE (Didi_Nbg @ Wednesday, 02 August 2017, 09:38)
Good morning,

I have recently had a problem with our Siemens EQ.9 s500:

After a few coffee draws (max. half water tank empty) comes the message "Clean brewing unit".
Then I do that of course. And after a short time the problem comes again.

I have the feeling that moving the brewing unit in operation also sounds different, as if it is harder.
There was also coffee in the unit in the brewing chamber when I cleaned it, about 1 cm high (quite loose).

I also notice that the pressed coffee residue in the pulp container is relatively loose. Is this the same for you guys?

By the way, the problem started after I used the rest of the ground coffee from vacation in the machine via the powder compartment. Since the beans were running low anyway, I had no beans in the system and it worked fine. Now I've noticed that according to the instructions I should have switched via the "bean button". Crap - I had not read that!
But that was a long time ago and were max. 10 coffees
.
Since then I use beans again.

I suspect the fault with the brewing unit itself. Is there any way to clean and maintain it other than rinsing it out over the tap? Grease anything with silicone grease? Or what can I do?

Thanks for the help!













Time coffee friends,

there seems to be a serial defect in this model.
Because even if the brewing unit is cleaned, then still comes the message:
-Clean brewing unit
!-The


part is then often replaced in the service


.




Well then I thought to myself....guck you the "thing" times closely!-because after
several uses of the machine, it is noticeable that the "cracking sound" is louder and that the red locking slide when removing the BE jammed.

So and now to the cause.....
It is often said that the spindle needs to be lubricated.....
The remedy for

this problem is as follows:

Take a small screwdriver and remove the lower half of the brewing unit.
The screwdriver must carefully lift the plastic clamp so that the lower part can be unscrewed. This is usually quite easy.

Now the lower part of the spindle is also free and you can now turn the spindle from above with a spoon or fork handle until the "error devil" is exposed.

The cracking and jamming is caused by the two plastic latches that "snap" into place when the spindle is turned.

And exactly here one must round then carefully with a nail arrow the plastic corners rubbing on each other something. This way, the resistance when engaging is lower, the cracking is quieter and the stubborn clamping has disappeared.

Just be careful, when filing, do not get the plastic lamella too far out! If
it breaks off, the stop and thus the brewing unit is gone!

Then turn the lower part again without a screwdriver until the clamp has "clicked" - done


.




The error "clean brewing unit" should belong from now on the history.
In any case, I have since then no more brewing unit problems! Greeting

Peppi from Cologne
































































































Posted by: Peppi aus Köln May 13, 2021 01:50 pm

QUOTE (Didi_Nbg @ Wednesday, 02 August 2017, 09:38)
Good morning,

I have recently had a problem with our Siemens EQ.9 s500:

After a few coffee draws (max. half water tank empty) comes the message "Clean brewing unit".
Then I do that of course. And after a short time the problem comes again.

I have the feeling that moving the brewing unit in operation also sounds different, as if it is harder.
There was also coffee in the unit in the brewing chamber when I cleaned it, about 1 cm high (quite loose).

I also notice that the pressed coffee residue in the pulp container is relatively loose. Is this the same for you guys?

By the way, the problem started after I used the rest of the ground coffee from vacation in the machine via the powder compartment. Since the beans were running low anyway, I had no beans in the system and it worked fine. Now I've noticed that according to the instructions I should have switched via the "bean button". Crap - I had not read that!
But that was a long time ago and were max. 10 coffees
.
Since then I use beans again.

I suspect the fault with the brewing unit itself. Is there any way to clean and maintain it other than rinsing it out over the tap? Grease anything with silicone grease? Or what can I do?

Thanks for the help!













Time coffee friends,

there seems to be a serial defect in this model.
Because even if the brewing unit is cleaned, then still comes the message:
-Clean brewing unit
!-The


part is then often replaced in the service


.




Well then I thought to myself....guck you the "thing" times closely!-because after
several uses of the machine, it is noticeable that the "cracking sound" is louder and that the red locking slide when removing the BE jammed.

So and now to the cause.....
It is often said that the spindle needs to be lubricated.....
The remedy for

this problem is as follows:

Take a small screwdriver and remove the lower half of the brewing unit.
The screwdriver must carefully lift the plastic clamp so that the lower part can be unscrewed. This is usually quite easy.

Now the lower part of the spindle is also free and you can now turn the spindle from above with a spoon or fork handle until the "error devil" is exposed.

The cracking and jamming is caused by the two plastic latches that "snap" into place when the spindle is turned.

And exactly here one must round then carefully with a nail arrow the plastic corners rubbing on each other something. This way, the resistance when engaging is lower, the cracking is quieter and the stubborn clamping has disappeared.

Just be careful, when filing, do not get the plastic lamella too far out! If
it breaks off, the stop and thus the brewing unit is gone!

Then turn the lower part again without a screwdriver until the clamp has "clicked" - done


.




The error "clean brewing unit" should belong from now on the history.
In any case, I have since then no more brewing unit problems! Greeting

Peppi from Cologne
































































































Posted by: ffrafri May 21, 2021 09:55 am

QUOTE (Didi_Nbg @ Wednesday, 02 August 2017, 09:38)
Good morning,

I've recently started having a problem with our Siemens EQ.9 s500:

After a few coffee draws (max. half water tank empty) comes the message "Clean brewing unit".
Then I do that of course. And after a short time the problem comes again.

I have the feeling that moving the brewing unit in operation also sounds different, as if it is harder.
There was also coffee in the unit in the brewing chamber when I cleaned it, about 1 cm high (quite loose).

I also notice that the pressed coffee residue in the pulp container is relatively loose. Is this the same for you guys?

By the way, the problem started after I used the rest of the ground coffee from vacation in the machine via the powder compartment. Since the beans were running low anyway, I had no beans in the system and it worked fine. Now I've noticed that according to the instructions I should have switched via the "bean button". Crap - I had not read that!
But that was a long time ago and were max. 10 coffees
.
Since then I use beans again.

I suspect the fault with the brewing unit itself. Is there any way to clean and maintain it other than rinsing it out over the tap? Grease anything with silicone grease? Or what can I do?

Many thanks for the help!Didi













Moin moin, unfortunately the same problem occurred with my eq9. Tip for this, get a small tube of silicone grease (physiologically harmless & O - ring resistant) and give a little S. grease on the individual threads of the spindle. Then move the spindle 2-3 times by hand, so that the grease is evenly distributed. Problem solved, since then I have to do with "cleaning brewing unit" much less!!!

Posted by: trebreh01 June 06, 2021 05:14 pm

Hahaha -a tip if you have not read along! Because now you could copy everything in posts back here.....
The greasing helps only conditionally and briefly - as I also had to find out!!!

Posted by: trebreh01 June 06, 2021 06:14 pm

QUOTE (Guest_Chris @ Thursday, September 05, 2019 at 04:26 PM)
QUOTE (Sequal @ Tuesday, September 03, 2019, 4:37 PM)
Moin
,where did you get this hose repair kit? I can't find anything on there anywhere....

Greetings



Hi, of course there isn't. I put it together myself.
This is the hose:
lilawelt24 food silicone hose silicone hose silicone 40 sizes to choose from (Ø inside/outside: 6mm x 9mm)


https://www.amazon.de/dp/B07SWR8ZP9/ref=cm_sw_r_cp_apa_i_P.hCDbZZGRBPBund that the clamps:
Wiltec worm thread hose clamps W2 stainless steel bandwidth 9mm clamping range 8-12mm

https://www.amazon.de/dp/B018M8NJAO/ref=cm_sw_r_cp_apa_i_2aiCDbJQPH78DIch but have not yet mounted






.






MfG








Whether this "simple" silicone hose helps, I dare to doubt. It might not be able to withstand the pressure, or.....?
The creator of the answer has -as far as I can see- not yet installed this and reported about it.

I would prefer this one
https://www.ebay.de/itm/124512320732?hash=item1cfd833cdc:g:BNIAAOSwjVhf62Re
https://www.ebay.de/itm/124512320732?hash=item1cfd833cdc:g:BNIAAOSwjVhf62Re(No, I'm not the seller or related/friended to it...)




Posted by: PitStop June 14, 2021 07:37 am

Hello coffee lovers!

Just do what the machine wants: clean the brewing unit! I
have the problem with frequent error message also had, until the machine then no longer ran. Because the machine was still under warranty after less than a year, I had to find the receipt, which took about a week. During that week, the machine remained unused. After my last attempt, during that week the brewing unit was outside the machine and drying really well. Now, as I was putting everything together for shipment to the manufacturer, the brewing unit slipped out of my hands and rumbled onto the table. Although I thought I had cleaned the brewing unit really well, there were thick, dry lumps of coffee grounds coming out of the brewing unit that all had one thing in common: the imprint of spring coils.

So, when cleaning, make sure that the area around the spring is brushed well with a very thin brush! Here the machine presses in coffee grounds until irgebddwann the spring travel is no longer sufficient. Due to high pressure, the ground coffee there is almost as hard as concrete and it is hardly noticeable that here is not properly cleaned.

Small problem solved with great effect.
Good luck!





Posted by: Gast_Harry June 20, 2021 07:23 pm

Super great post..With a rubber....solves the problem...incredible....
Short angeflext the notch..already it works...Thanks for the tip...

Posted by: Gast_Neil July 09, 2021 11:23 am

QUOTE (Steho @ Sunday, 24 January 2021, 21:42)
Hello everyone!

I found this forum because I was looking for something about the EQ9.

I also had this nagging issue with the brew group....

Here is my solution, which I even sent to Siemens as a design improvement in great detail over a year ago - they did not see a "design problem" and ignored my explanations.

Maybe it helps one or the other, I have it in the friends and acquaintance circle already several times installed and so far all top contently - is another approach, causes however exactly the same as the rubber ring ;-)

I use a 11mm stainless steel anti-kink spring (amazon or bay), which you bring to the right length and put over the silicone hose - this creates the necessary back pressure and the machine runs 1a!

The existing "one ear" clamp you get unfortunately not so really easy on every corner - but you can pull the hose with measured force also with the clamp (before clipping off the nozzle and pull JUST!!!!), then you can widen the clamp on the ear a little - but a NEW clamp is in any case the better choice!

A small Wehrmutstropfen: the spring touches possibly the inner housing of the machine and makes fine scratches - I do not mind, but it works...

I have times attached a photo of the modification, would be happy if it can help one or the other here and you just do NOT buy a new brewing unit from the manufacturer - even the "new version" (I have here) makes the same problems sooner or later.

Nevertheless: Imitation at your own risk, I assume no liability for possible loss of warranty or consequential damages!

Greetings,

Holger

Hello,

And first, thanks for sharing this construction. Since I have the same problem, I would like to take this approach with the spring as well. I just ordered a 11mm diameter stainless steel spring (100mm length), but I'm not sure which one is the right one (as you already mentioned). Can you give me some information (maybe with a link), that would be great.

Thanks and LGNeil

Posted by: Dr. VTEC July 27, 2021 09:44 am

Hello all. I have also met the fate of "clean the brew group".
My EQ9 is one and a half years old and reports since a few months, more and more often, that I should clean the brew group. That's how I came across this great and very helpful forum.
The simple trick with the rubber I find very good. However, my hose, which is probably intentionally always bent in two places, shows the first signs of wear.
I would now like to exchange this black hose for a new one and also mount this protective spring but I can't find this hose anywhere in the www as a spare part.
Who can help me and tell me where I can order this hose with clamps and the protective spring.

Greetings Thomas





Posted by: Gast_Bine July 30, 2021 11:48 am

QUOTE (Guest @ Tuesday, February 27, 2018, 10:46 AM).
About a year after purchasing my EQ9 S300, the problems with the brewing unit started.
Heavy fouling, pomace wet and soft, jamming when removed, etc.
I read on this forum that greasing the threaded spindle should help.
Only how do I get the bearings greased top and bottom.
Silicone spray of a discounter was the solution. With the enclosed tube I could lubricate the bearings above and below. Since these parts do not come into contact with coffee and the tube makes a targeted oiling possible, I have no fear of impairment.
Result : The brewing unit does not often report that it wants to be cleaned. I guess the coffee machine evaluates the sluggishness to know that it wants to be cleaned.
The pomace is also nowhere near as wet as before.
Let's see how long the result so Bleibt.







Hello, since I do not know myself quite so well and also nix want to damage, where exactly is the GEWINDESPINDEL?
Can it also be due to the type of coffee beans that you have to clean the brewing unit more often!

Posted by: Ruei July 30, 2021 09:18 pm

QUOTE (Guest_Chris @ Friday, August 23, 2019, 3:30 PM)
Hey!
Super awesome post. I'm going to try that out later after all. I could observe exactly the same with my brew group. The hose is slightly kinked and if I manually drive the brew group when removed, hold it exactly vertical, it hooks at the last moment before the small cup swings out. I think there is still too much tension acting on the side of the kinked hose here. Maybe all this wouldn't be a problem if the hose was 10mm longer. MfG biggrin.gif

Just turn the hose, or replace it.
Have turned the hose, works. Whether permanentlyWeiss
I do not
know
yet, hope it anyway



smile.gif

Posted by: Flotthino August 29, 2021 01:55 pm

QUOTE (Wörlein @ Sunday, 24 November 2019, 22:26)
It's sad that they let themselves be asked for so long and annoy the customers.
Sure, one or the other pays for ne new brew group but that's bad for the image in the long run.

For me, anyway, is still the simple rubber in it and I never had problems again tongue.gif

Nice rest of the weekend to you




.




wink.gif





Hello,
what exactly is
the rubber?
Diameter, thickness?

Posted by: Flotthino August 29, 2021 01:57 pm

QUOTE (Wörlein @ Sunday, 24 November 2019, 22:26)
It's sad that they let themselves be asked for so long and annoy the customers.
Sure, one or the other pays for ne new brew group but that's bad for the image in the long run.

For me, anyway, is still the simple rubber in it and I never had problems again tongue.gif

Nice rest of the weekend to you




.




wink.gif





Hello.
What kind of rubber is it exactly?
Diameter, thickness?

Posted by: trebreh01 August 30, 2021 07:37 am

Hello, it is a normal household rubber , as you have seen On the photos of 17 Aug 2019, if you have read through from A to Z.... somewhere (in KOMTRA forum ?) Hangs the rubber in a paper clip, a hole is drilled faster....
You more elegant solution is still the pressure spring solution or the Anfeilen, only svhade that the post creator had reingestellt da krine foto...

@gadt_bineThis
is the big part (tube) with the skeleton in the middle of the brewing unit meant
.
So that the oil, comes directly to the places, must use a spray with red tube, otherwise spray in a lid and apply with a brush ...
So that you get everywhere, put a pair of scissors in the top and turn carefully




Posted by: Christian P. September 04, 2021 03:28 pm

QUOTE (Wörlein @ Saturday, August 17, 2019, 00:19 PM)
Hello everyone tongue.gif
I own a Siemens EQ9 s700 and had the same problem as most after a short time with the machine.
The brewing unit jammed more and more often with the message "clean brewing unit "
I have thoroughly cleaned everything as often recommended and also lubricated the spindle thread with silicone grease
.
Has everything worked more or less well every now and then. But the message came again and again.

Yesterday, however, I could no longer get the machine to run, so I took a very close look at the brewing unit and the "jamming".
I think I have discovered and eliminated the actual problem. My brewing unit is working perfectly again.

Solution:
As you have noticed, the brewing unit is installed at an angle so that gravity can help a little. The pot in which the coffee is pressed together is held in place by gravity on one side and the rubber hose on the other. After a few months, however, exactly this hose gets a slight permanent kink by the back and forth folding when ejecting the coffee pod.
Therefore, it happens that the "pot" by turning down the spindle already tends to fold out to the right before the spindle is completely down and thus everything is jammed. Also the wire bracket that is supposed to strip the pad bends at that moment.

All a bit hard to explain, I know.
But the solution is very simple.

You have to compensate the decreasing tension of the water hose on the opposite side with a rubber or better a suitable spring. The rubber simply holds the pot in place until the spindle has moved all the way down and audibly clicks into place. Then the spindle turns another quarter of a turn and tilts the pot to the side. The rubber gives way at this point accordingly.

Attached is a picture of my solution. I have filed a small notch in each where the rubber is hooked because otherwise this jumps down when the pot for pressing moves all the way up.

The coffee ☕️ runs again and I am very happy that this trouble finally has an end and I have not ordered a new brewing unit. If the rubber should tear times you can replace this very easily and inexpensively. Also a suitable spring I would have already found.

Sauerei I find that such a weakness in the construction for over 2000 € must be accepted sad.gif

I felt the need to write this article and I hope I can finally help many plagued

.



If you have any questions just contact meLG->


Wörlein




















































































You are unbelievable. The solution to the problem after years of despair!!! Thank you! cool.gif biggrin.gif

Posted by: Gast_Christian September 04, 2021 03:29 pm

QUOTE (Wörlein @ Saturday, August 17, 2019, 00:19 PM)
Hello everyone tongue.gif
I own a Siemens EQ9 s700 and had the same problem as most after a short time with the machine.
The brewing unit jammed more and more often with the message "clean brewing unit "
I have thoroughly cleaned everything as often recommended and also lubricated the spindle thread with silicone grease
.
Has everything worked more or less well every now and then. But the message came again and again.

Yesterday, however, I could no longer get the machine to run, so I took a very close look at the brewing unit and the "jamming".
I think I have discovered and eliminated the actual problem. My brewing unit is working perfectly again.

Solution:
As you have noticed, the brewing unit is installed at an angle so that gravity can help a little. The pot in which the coffee is pressed together is held in place by gravity on one side and the rubber hose on the other. After a few months, however, exactly this hose gets a slight permanent kink by the back and forth folding when ejecting the coffee pod.
Therefore, it happens that the "pot" by turning down the spindle already tends to fold out to the right before the spindle is completely down and thus everything is jammed. Also the wire bracket that is supposed to strip the pad bends at that moment.

All a bit hard to explain, I know.
But the solution is very simple.

You have to compensate the decreasing tension of the water hose on the opposite side with a rubber or better a suitable spring. The rubber simply holds the pot in place until the spindle has moved all the way down and audibly clicks into place. Then the spindle turns another quarter of a turn and tilts the pot to the side. The rubber gives way at this point accordingly.

Attached is a picture of my solution. I have filed a small notch in each where the rubber is hooked because otherwise this jumps down when the pot for pressing moves all the way up.

The coffee ☕️ runs again and I am very happy that this trouble finally has an end and I have not ordered a new brewing unit. If the rubber should tear times you can replace this very easily and inexpensively. Also a suitable spring I would have already found.

Sauerei I find that such a weakness in the construction for over 2000 € must be accepted sad.gif

I felt the need to write this article and I hope I can finally help many plagued

.



If you have any questions just contact meLG->


Wörlein




















































































You are unbelievable. The solution to the problem after years of despair!!! Thank you! cool.gif biggrin.gif

Posted by: Gast_Christian September 04, 2021 03:32 pm

QUOTE (Wörlein @ Saturday, August 17, 2019, 00:19 PM)
Hello everyone tongue.gif
I own a Siemens EQ9 s700 and had the same problem as most after a short time with the machine.
The brewing unit jammed more and more often with the message "clean brewing unit "
I have thoroughly cleaned everything as often recommended and also lubricated the spindle thread with silicone grease
.
Has everything worked more or less well every now and then. But the message came again and again.

Yesterday, however, I could no longer get the machine to run, so I took a very close look at the brewing unit and the "jamming".
I think I have discovered and eliminated the actual problem. My brewing unit is working perfectly again.

Solution:
As you have noticed, the brewing unit is installed at an angle so that gravity can help a little. The pot in which the coffee is pressed together is held in place by gravity on one side and the rubber hose on the other. After a few months, however, exactly this hose gets a slight permanent kink by the back and forth folding when ejecting the coffee pod.
Therefore, it happens that the "pot" by turning down the spindle already tends to fold out to the right before the spindle is completely down and thus everything is jammed. Also the wire bracket that is supposed to strip the pad bends at that moment.

All a bit hard to explain, I know.
But the solution is very simple.

You have to compensate the decreasing tension of the water hose on the opposite side with a rubber or better a suitable spring. The rubber simply holds the pot in place until the spindle has moved all the way down and audibly clicks into place. Then the spindle turns another quarter of a turn and tilts the pot to the side. The rubber gives way at this point accordingly.

Attached is a picture of my solution. I have filed a small notch in each where the rubber is hooked because otherwise this jumps down when the pot for pressing moves all the way up.

The coffee ☕️ runs again and I am very happy that this trouble finally has an end and I have not ordered a new brewing unit. If the rubber should tear times you can replace this very easily and inexpensively. Also a suitable spring I would have already found.

Sauerei I find that such a weakness in the construction for over 2000 € must be accepted sad.gif

I felt the need to write this article and I hope I can finally help many plagued

.



If you have any questions just contact meLG->


Wörlein




















































































You are unbelievable. The solution to the problem after years of despair!!! Thank you! cool.gif biggrin.gif

Posted by: Gast_Christian September 04, 2021 03:38 pm

QUOTE (Wörlein @ Tuesday, November 12, 2019, 2:27 PM)
Just take the rubber. Costs nothing and since then not a single error more biggrin.gif

Greetings Bernd

You are unbelievable. The solution to the problem after years of despair!!! Thanks a lot! cool.gif biggrin.gif

Posted by: revolt October 25, 2021 06:23 pm

Our Siemens EQ.9 Connect S500 was purchased at the end of July 2019 After more than two years, we also had the error "clean brewing unit" for the first time on 11/09/2021.

So far have only sparingly applied silicone grease to the spindle, moving parts and O-seal rubber every few months, as I did with my previous Delonghi machines. Recently also just changed the O rubber.

Landed here on the forum while troubleshooting and have read the many great tips:

- Regularly (weekly) clean-
Grease spindle-
Turn pressure hose 180 degrees- Pressure
hose as well as the hose clamps or. Replace the pressure hose and the hose clamps or one-eared clamps-
Reinforce
the
pressure hose with
a spring

to
relieve the strain, so that kinking is prevented
- Support the tension of the pressure hose with a rubber or a spring-
Grind down/round off the plastic bar "lugs" at the lower end of the spindle-
As long as the warranty is still in force, have the brew group replaced free of chargeCause



is





therefore a mechanical problem, which is primarily related to the kinking of the pressure hose and the resulting weakening of the spring effect





.







You can then start at various points to find a "workaround" for the problem. If you grease, grind and increase the tension with rubbers and springs, the spring action of the hose is no longer so crucial.

In my case, greasing alone was enough to keep me from having a problem with the brew group for over two years. Whereby there may also be manufacturing tolerances in several places of the unit, whereby different measures can help.

So when the fault occurred, I tested various tips here one after the other: greased the spindle in the lower area as well, removing the housing there. After that, I also grinded the plastic lugs at the bottom of the spindle several times. However, after a few days the problem kept coming back.

Only since I turned the pressure hose 180 degrees about three weeks ago have I had peace. So with my brew group, this hose is apparently the main problem. I'm now waiting to see if the message comes back and will then try replacing the hose. I wonder if the original hose can be bought cheaply for the end user?

I think in the meantime, ideally with greasing and occasionally changing the hose, you can keep the brewing unit going for a long time. The other aids mentioned are only of use, and inexpensively, when the hose should be replaced anyway.

In the event that the brewing unit at some point completely strikes, I already have a replacement brewing group in the cabinet (new model Siemens 11043543), which the Siemens customer service kindly provided me once as a gesture of goodwill despite recently expired warranty.




















Posted by: trebreh01 October 25, 2021 08:35 pm

Hello, revolt - all correctly captured - great

So I haven't filed off a nose yet -.

with my first BE, where this occurred, I have fixed it with the rubber. It's just a visual problem, but it helps.

Turning the hose, I suspect, will not bring anything for long.
An Orginal hose I could not find - whether the commercial build up the tension so, I do not know.

Attaching an appropriate pressure spring over the hose is easy, as you only have to open one clamp - the outermost one - and can then push the spring onto the hose. I re-clamped the 1-eared clamp without special pliers. It's been quiet ever since, I just have to watch it when cleaning to see if the spring has shifted....


Posted by: Gast_Tom November 17, 2021 02:05 pm

Hello,

Clean brewing unit keeps coming up.
Call customer service: new brewing unit under warranty, very obliging. Switzerland.
Let's see.

Posted by: trebreh01 November 17, 2021 07:07 pm

Then pick up the old times nice,
can pull over there the spring and you already have a replacement.
Too bad that you live in Switzerland, would have you in D a spring and clamp cheap to send to, - unless you live near Zurich, there drives one of the spot weekly there....

Why the whole thing? With me, a brewing unit is already cracked when cleaning (tablet fell probably on edge pure ...?)



Posted by: Gast_Gast November 30, 2021 03:11 pm

Hello, also here a plagued coffee connoisseur, looking for the
solution to the problem with the BE I landed here. Class, that there are people who share their experiences and tips with others!
I have today times the hose turned by 180 ° and hope the first peace is
.

I would still like to mount an anti-kink spring. Can someone tell me the dimensions?
The hose (as a replacement) there seems to be nowhere.
Thanks a lot!




Posted by: Gast_Mark December 07, 2021 11:07 pm

My EQ.9 700 is now 1.5 years old and has also ceased operation with the message "clean brewing unit".

I was already despairing and have just tried the rubber band trick.
It really works - I'm pretty gobsmacked blink.gif

Thanks for the tip

!

Posted by: Gast_Heiko January 30, 2022 09:10 pm

QUOTE (Wörlein @ Saturday, August 17, 2019, 00:19 PM)
Hello everyone tongue.gif
I own a Siemens EQ9 s700 and had the same problem as most after a short time with the machine.
The brewing unit jammed more and more often with the message "clean brewing unit "
I have thoroughly cleaned everything as often recommended and also lubricated the spindle thread with silicone grease
.
Has everything worked more or less well every now and then. But the message came again and again.

Yesterday, however, I did not get the machine to run again and consequently looked at the brewing unit and the "jamming" times very closely.
I think I have discovered the real problem and eliminated it. My brewing unit works perfectly again.

Solution:
As you have noticed, the brewing unit is installed at an angle so that gravity can help a little
.
The pot in which the coffee is pressed together, is held in place by gravity and on the other side by the rubber hose. After a few months, however, exactly this hose gets a slight permanent kink by the back and forth folding when ejecting the coffee pod.
Therefore, it then happens that the "pot" by turning down the spindle already tends to fold out to the right before the spindle is fully driven down and thus everything gets jammed. Also the wire bracket that is supposed to strip the pad bends at this moment.

All a bit difficult to explain, I know.
But the solution is very simple.

You have to compensate the decreasing tension of the water hose on the opposite side with a rubber or better a suitable spring. The rubber simply holds the pot in place until the spindle has moved all the way down and audibly clicks into place. Then the spindle turns another quarter turn and tilts the pot to the side. The rubber gives way accordingly at this point.

Attached is a picture of my solution. I have filed a small notch in each where the rubber is hooked in because otherwise this jumps down when the pot goes to press completely up.

The coffee ☕️ runs again and I am very happy that this trouble finally has an end and I have not ordered a new brewing unit. If the rubber should tear times you can replace this very easily and inexpensively. Also a suitable spring I would have already found.

Sauerei I find that such a weakness in the design for over 2000 € must be accepted sad.gif

I felt the need to write this article and I hope I can finally help many plagued

.



If you have any questions just contact meG->


Wörlein




















































































I had the same problem today and have already replaced the BE.
The simple and yet ingenious solution with the rubber I find totally great. It also works with my EQ9 S300.
Thanks for the tip!!!B)

Posted by: jürg February 12, 2022 08:44 am

Also had/have the same problem with my expensive Eq9 S700. The first few times brav cleaned the BE and was good - last still for a few covers, then it went to me slowly on the Senkel. Will yes drink coffee in the morning and not clean first wacko.gif

Googled and ended up here reading all the threads.

The culprit really seems to be the hose, especially the two kinks that prevent the BE from being ready for the next draw again. The kinks apparently prevent the swiveling process from being completed cleanly. The hose apparently has two functions: To carry water and as a swivel aid.

Possible solutions
:1. exchange BE (under warranty)2


. Install rubber band3
. Spring around the hose4
. Pull insulating tape around the kinksI

chose solution 4 for my machine because it was the easiest to do

.

And lo and behold:

Problem solved. Since approx. 10 days finally peace in the Gebälk.

I would like to thank everyone here for their suggestions and hope that this article will help one or the other to forget the trouble with the otherwise superautomatic machine.

Greetings Jürg











Posted by: Gast_Wolfgang March 09, 2022 02:51 pm

QUOTE (Guest_Heiko @ Sunday, 30 January 2022, 21:10)
QUOTE (Wörlein @ Saturday, August 17, 2019, 00:19 PM)
Hello everyone tongue.gif
I own a Siemens EQ9 s700 and had the same problem as most after a short time with the machine.
The brewing unit jammed more and more often with the message "clean brewing unit "
I have thoroughly cleaned everything as often recommended and also lubricated the spindle thread with silicone grease
.
Has everything worked again and again more or less well. But the message came again and again.

Yesterday, however, I did not get the machine to run and consequently looked at the brewing unit and the "jamming" times very closely.
I think I have discovered the real problem and eliminated it. My brewing unit works perfectly again.

Solution:
As you have noticed, the brewing unit is installed at an angle so that gravity can help a little
.
The pot in which the coffee is pressed together, is held in place by gravity and on the other side by the rubber hose. After a few months, however, exactly this hose gets a slight permanent kink by the back and forth folding when ejecting the coffee pod.
Therefore, it then happens that the "pot" by turning down the spindle already tends to fold out to the right before the spindle is fully driven down and thus everything gets jammed. Also the wire bracket that is supposed to strip the pad bends at this moment.

All a bit difficult to explain, I know.
But the solution is very simple.

You have to compensate the decreasing tension of the water hose on the opposite side with a rubber or better a suitable spring. The rubber simply holds the pot in place until the spindle has moved all the way down and audibly clicks into place. Then the spindle turns another quarter turn and tilts the pot to the side. The rubber gives way accordingly at this point.

Attached is a picture of my solution. I have filed a small notch in each where the rubber is hooked in because otherwise this jumps down when the pot goes to press completely up.

The coffee ☕️ runs again and I am very happy that this trouble finally has an end and I have not ordered a new brewing unit. If the rubber should tear times you can replace this very easily and inexpensively. Also a suitable spring I would have already found.

Sauerei I find that such a weakness in the design for over 2000 € must be accepted sad.gif

I felt the need to write this article and I hope I can finally help many plagued

.



If you have any questions just contact meG->


Wörlein




















































































I had the same problem today and have already replaced the BE.
The simple and yet ingenious solution with the rubber I find totally great. It also works on my EQ9 S300.
Thanks for the tip!!!B)






Is there a picture of the rubber mounting?rolleyes.gif

Posted by: trebreh01 March 12, 2022 09:44 am

QUOTE (Guest_Guest @ Tuesday, 30 November 2021, 14:11)
Hello, also here a plagued coffee connoisseur
,looking for the solution to the problem with the BE I landed here. Great that there are people who share their experiences and tips with others!
I have today times the hose turned by 180 ° and hope the first peace is
.

I would still like to mount a bend protection spring. Can someone share the dimensions?
The hose (as a replacement) there seems to be nowhere.
Thanks a lot!





There is the set now in Austria to buy, do not know the name of the shipper more, but he is helpful at youtube zu gange. I think Arnrasser , Arno. Shipping also to D....

@Gast- WolfgangI
can take a photo, but I think komtra.de has one too. Maybe I put the link here tonight if I have TIME... don't know how to PN here,
or if mail-addy is allowed: kle55-a-t-gmx.däbiggrin.gif

Posted by: revolt April 18, 2022 11:07 am

Found the channel, erhei0t "Arnold OnlineHelpNoProblem" and here is the video for the brew group:

https://www.youtube.com/watch?v=FVVu8Efdp1E

The repair kit is sold here: https://www.ebay-kleinanzeigen.de/s-anzeige/siemens-bruehgruppe-reparatur-set-wartungsset-fuer-eq9-eq500-eq700/2057045065-86-143

However, I must say that I find the price a bit steep for a hose with spring, 2 clamps and 2 sealing rubbers. With shipping to Germany, that would cost me 26.20 euros (17 euros the parts, 8 euros shipping, 1.20 euros buyer protection). If you consider that the complete brew group is already offered for less than 70 euros...

Posted by: swolle April 18, 2022 08:17 pm

komtra.com/nivona-spare-parts/nivona-spare-parts/silicone-fabric-hose-l180mm-nivona-full-coffee-automatic.html

This one works perfectly, the clamps that are on the original hose can be pried open a bit and squeezed again.

Posted by: revolt April 18, 2022 09:59 pm

The hose here is the one from the pump to the thermoblock. Sure that the high pressure at the brew group can withstand and not burst?

Posted by: swolle April 19, 2022 04:27 am

yes, already tested!

Posted by: Jetclimber April 26, 2022 03:21 pm

QUOTE (Wörlein @ Saturday, August 17, 2019, 00:19 PM)
Hello everyone tongue.gif
I own a Siemens EQ9 s700 and had the same problem as most after a short time with the machine.
The brewing unit jammed more and more often with the message "clean brewing unit "
I have thoroughly cleaned everything as often recommended and also lubricated the spindle thread with silicone grease
.
Has everything worked more or less well every now and then. But the message came again and again.

Yesterday, however, I did not get the machine to run and consequently looked at the brewing unit and the "jamming" times very closely.
I think I have discovered the real problem and eliminated it. My brewing unit works perfectly again.

Solution:
As you have noticed, the brewing unit is installed at an angle so that gravity can help a little
.
The pot in which the coffee is pressed together, is held in place by gravity and on the other side by the rubber hose. After a few months, however, exactly this hose gets a slight permanent kink by the back and forth folding when ejecting the coffee pod.
Therefore, it then happens that the "pot" by turning down the spindle already tends to fold out to the right before the spindle is fully driven down and thus everything gets jammed. Also the wire bracket that is supposed to strip the pad bends at this moment.

All a bit difficult to explain, I know.
But the solution is very simple.

You have to compensate the decreasing tension of the water hose on the opposite side with a rubber or better a suitable spring. The rubber simply holds the pot in place until the spindle has moved all the way down and audibly clicks into place. Then the spindle turns another quarter turn and tilts the pot to the side. The rubber gives way accordingly at this point.

Attached is a picture of my solution. I have filed a small notch in each where the rubber is hooked in because otherwise it jumps down when the pot goes to the top for pressing.

The coffee ☕️ runs again and I am very happy that this trouble finally has an end and I have not ordered a new brewing unit. If the rubber should tear times you can replace this very easily and inexpensively. Also a suitable spring I would have already found.

Sauerei I find that such a weakness in the design for over 2000 € must be accepted sad.gif

I felt the need to write this article and I hope I can finally help many plagued

.



If you have any questions, just contact meG->


Wörlein




























This (rubber) is indeed the only and correct solution in the long run. Thank you for the valuable hint.

Posted by: Franz Rechberger May 15, 2022 08:17 am

I have also had the problem for years. My recommendation: Clean well (not in the dishwasher) also Oring take out and lightly grease with food grade silicone grease.
And important !!! [/B]On the threaded spindle I have also given a few drops of silicone grease on it since the funktioiert the machine perfectly without error messages.

Posted by: McLindi May 17, 2022 06:20 pm

I can only confirm the "rubber" solution. Runs for a good two years with me without problems.
I was already close to selling the machine. Thank God I found the post here.
Otherwise, the part is namely a dream. smile.gif

Posted by: Felle July 21, 2022 11:47 pm

To grease the spindle: You can turn the spindle up and down by turning the cross on the upper side of the brewing unit (I use a piece of wood for this). This way you can get almost all the way to the spindle and grease it and all the moving parts. I had the error message once about 2 years ago and never again after that with this procedure. I grease the entire spindle about every four weeks.

VG

Posted by: Gast_Ulla September 11, 2022 08:26 am

QUOTE (BenB @ Tuesday, 03 October 2017, 22:17)
We have had the EQ9 since the beginning of the year. After about half a year it then also started with brew group cleaning. The nice thing is that when the message comes the red lever of the brew group is blocked and you can not get the brew group out. To be able to remove the brew group, you have to remove the side flap when the message comes. After a few seconds put it back. You can then hear how the motor turns the brew group. Then immediately remove the flap again. The lever can now be easily flipped and the brew group removed.

To prevent the message from coming back, just grease the spindle of the brew group (the big thread). Had some silicone grease left over from the Saeco care kit. And since then, fortunately, the message no longer came.

Hello, I have the same problem with the brewing unit. Again and again, very annoying! Will try the suggestion with the silicone spray. Thanks for the tip everyone.

Posted by: revolt September 11, 2022 10:15 am

As far as I know, silicone spray is not suitable for this, you have to get silicon grease, which is food safe and sold for a few euros especially for coffee machines. These are small tubes or jars, which then last for years.

And not for everyone this greasing has helped in the long run I also first read through 10 pages here. I then summarized everything that was recommended, see: https://www.kaffeevollautomaten.org/forums/index.php?showtopic=38851&view=findpost&p=125111 //www.kaffeevollautomaten.org/forums/index.php?showtopic=38851&view=findpost&p=125111

Posted by: Gast-Maddin September 12, 2022 09:57 am

Hello,

in the error cause research I landed here in the forum and have read the many great tips. With us, the error also began shortly after the purchase. So far, however, I could remedy with the regular weekly cleaning and greasing the O-ring of the brew group, until last week. Since then, unfortunately, no longer helped and also the installation of a new O-ring brought no success. Have then implemented these suggestions from the forum:

- Grease the spindle-
Turn the pressure hose 180 degrees-
Reinforce the
pressure
hose with tape-
Support the tension of the pressure hose with a rubberYet

also without success.

Remedy succeeded unfortunately only by the purchase of a new brewing group, there is also a new model Siemens 11043543. According to Siemens, my machine is unfortunately beyond the 48-month goodwill solution so I got unfortunately no more brewing unit on goodwill.
All others should perhaps still try this way.
The brewing group for the EQ9 was available in the bay for 74.90 € instead of 105.45 € at Siemens.








Posted by: revolt September 12, 2022 11:56 am

After more than 4 years, I think it's okay to buy a new brew group. In your case, the first has then lasted quite a long time without major interventions. biggrin.gif

Posted by: Thanks for help March 10, 2023 08:01 pm

lubricating the spindle solved the problem.

Posted by: HelpJack September 18, 2023 01:48 pm

Hello,
who wants to solve the problem forever without a new BG zukaufen or rubber hack wants to make.
Is there now the spare parts to buy from Siemens, with the spring guide.
Fits all models.

https://www.siemens-home.bsh-group.com/de/produktliste/12036970#/Tabs=section-fitsappliance/Togglebox=manuals/


Hope could help all biggrin.gif

Posted by: Cartman1977 November 18, 2023 11:55 pm

Has anyone already used this part?

Is it replaced at the bottom or attached?

Bean2cup.org > Siemens > Siemens EQ.9 "Clean brewing unit" very often

www.bean2cup.org