In the first step, do you also run the descaler until the tank is completely empty? The pump must draw air.
You should then see the message to empty the drip tray and then fill the water tank with water.
If, after descaling, you still get the venting message, then you either have a blockage in the direction of the brewing unit or the strainer is closed.
You can then also remove the drip tray, and then feel the sieve with your hand from the front of the brewing unit to see if it is free. Rub it free with your finger.
Maybe that helps. Otherwise, you will have to open the machine to see what's going on.
close
Share this post: