Hello,
Every 2-3 weeks or after 40-50 uses, the automatic cleaning program should be run to remove coffee grease/oils. Cleaning tablets are available for this purpose, they do not necessarily have to be those from the manufacturer, good and inexpensive care products are offered by the ceragol brand.
Descaling depends on the water hardness, with soft water it may well be that only every 6 months must be descaled.
Regarding coffee withdrawals read out, try it with it:
"Off" and "Start" pressed when switching on AND (this is the trick) previously selector switch to "Rinse" - the service menu appears.
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