Siemens EQ.9 "Clean brewing unit" very often

Hi, everybody,

have had an EQ.9 in operation for about a year. Because of the "Cleaning the brewing unit" problem, this was already with Siemens after 2-3 months and came back with the comment "Brewing unit sluggish" or something similar. Then it went on for a while, but it didn't take long for the problem to reappear.

The milk system with the docking container is really well done - but apart from that I really think the machine is a faulty construction. What the part in the area of the brewing group "rumsaut" is really remarkable. If you don't wipe and clean all the time, you'll get mold immediately. A much cheaper De'Longhi ECAM 350.55.B, which I have standing in the office, is really spotless inside - a few small crumbs here and there, that's it - in the Siemens on the other hand everywhere coffee powder - down on the brewing group, on the red plate, behind the brewing group - just everywhere. Siemens seems to think this is perfectly normal.

I am now considering whether I should try to send the new brewing group mentioned above to Siemens, or whether I should send it in again and then - expecting that the problem is not solved permanently - try a conversion (return against refund of the purchase price) - I had bought the machine at a Für-Uns-Shop.

GreetingsJan

Hello, Jan,

So with my EQ9 it's the same. Only the brewing unit is a bit dirty which I clean every 1-2 weeks. Behind it or next to it there is no or hardly any dirt.

Try the rubber one. I imagine that since then she's been using a little less powder and I know it sounds funny, but since then the coffee tastes better to me again. Maybe even imagination.

The EQ4 was a misconstruction, but otherwise I'm pretty happy with the EQ9... once you have the brewing unit under control

Still got the first rubber in it, by the way.

Hello, we also had a lot of trouble with the EQ 9 with the error message "Clean brewing unit"...
The machine was even in repair 4 months ago to replace the BE. Now the trouble started again. The tip with the greasing of the spindle was great. Coffee's running
again.

I bet they don't even

know that from

the garage

.

To unlock the BE I can give the tip, simply wait a short time with the machine switched off, then it's easy.

Hello, since I now have the 3 brewing unit in my EQ 9 S500 in the meantime, I've made myself a bit smart and see there is a new revised brewing unit but only via Siemens directly to buy, the old had the article number 11010422 the new article number is now 11032774 but as I said you can only order it via Siemens directly.Greetings Manni

The brew group article number 11032774 is not only available from Siemens
, but several times on the Internet, price around 70
EUR.

Search for "article number 11032774"!

--------------------
LG HH

Hello, just not, I have written to all leading shops and all have written back that there is the improved brewing unit only at Siemens directly, all send only the 11010422 and point out that the original brewing unit which is only at Siemens has the number 11032774 as here https://www.mds-onlineshop.de/ersatzteile-kaffeevollautomaten/bruehgruppe-brueheinheit-siemens-kaffeevollautomat-fuer-serie-eq9-11010422-original/a-16564

Greetings Manni

Here a statement on my inquiry at ersatzteilshop.deHallo Mr. Miklerleider
is the current brew group with the successor article number 11032774 not yet in stock.11010422 is ordered unfortunately still the old version from Siemens delivered.the new version is currently only available from Siemens
directly.

Thank you very much for your

understanding and if you have any

further questions

, please do not hesitate to contact us.

Best regardsYour



team from ersatzteilshop.de

Just take the rubber. Costs nothing and not a single pale since then

Greetings Bernd

Moin
,Bought me a used EQ9S500 with remaining warranty. As a precaution, I called Siemens Customer Service and said that my brewing group was running sluggishly. They were very nice and said that this problem had been solved with the new brewing group since September. They're sending me one. The important detail is that the stamp is pressed over at the right moment by a spring at the bottom. I'm curious to see how well this works in continuous use. I can recommend anyone to call customer service. I can imagine that they
are
still good after the warranty period
.

Greeting Dirk

Moin, our EQ9 comes back tomorrow for the second time with the same error picture from the repair at first the brewing group was exchanged now exactly one year later the brewing group is exchanged again and a software error was fixed... the first repair was on guarantee for the second one is just 250€ in the room... Now I wonder why the SW error was not discovered and fixed at repair 1 and perhaps could have prevented repair 2...
I find the revised brew group exciting, I hope you have used the new one and I can still settle that somehow on goodwill...

Hello, what was that software bug?

QUOTE (Wörlein @ Saturday, August 17, 2019, 00:19 Uhr)

Hi everyone I own a Siemens EQ9 s700 and had the same problem as most after a short time with the machine. The brewing unit jams more and more frequently with the message "Clean brewing unit" As often recommended, I cleaned everything thoroughly and also lubricated the spindle thread with silicone grease. Everything worked out more or less well over and over again. But the news kept coming back. Yesterday, however, I didn't get the machine to run anymore and so I took a close look at the brewing unit and the "jamming". I believe I have discovered and solved the real problem. My brewing unit is working perfectly again. Solution: As you have noticed, the brewing unit is installed diagonally so that gravity can help. The pot by compressing the coffee is held in place by gravity on the one hand and by the rubber hose on the other hand when it is lowered. After a few months, however, exactly this hose gets a slight permanent kink by the back and forth folding when ejecting the coffee pad. Therefore it happens that the "pot" already tilts to the right by turning down the spindle before the spindle has moved completely down and everything gets jammed. Also the wire bow which is supposed to strip the pad bends at this moment. Everything's a little hard to explain, I know. But the solution is very simple. You have to compensate the decreasing tension of the water hose on the opposite side with a rubber or better a suitable spring. The rubber simply holds the pot in place until the spindle has moved all the way down and audibly clicks into place. Then the spindle turns another quarter turn and tilts the pot to the side. The rubber gives way accordingly at this point. In the appendix a picture of my solution. I have filed a small notch where the rubber is hooked in because otherwise it jumps down when the pot for pressing drives all the way to the top. The coffee ☕️ is running again and I am glad that this annoyance has finally come to an end and I have not ordered a new brewing unit. If the rubber should break, it can be replaced very easily and inexpensively. I would also have found a matching feather. Sauerei I find that such a weakness must be accepted in the construction for over 2000€ I was it a need to write this contribution and I hope I can help with it finally many afflicted ones. If you have any questions just contactLG-> Wörlein

After 1.5 years I still have the mistake with the brewing unit now and then. The machine is cleaned approx. every 20 cups. Today I took a closer look at the problem. With me, the error does not occur when compressing the coffee powder, but after grinding the coffee, when the machine wants to swivel the pot back in again. Or the pot is not completely swivelled out at all. The photo shows the guide contour of the brewing pot. After the brewing process, this moves out of the guide area from above. This guide prevents the coffee pot from turning with the spindle. When the guide is left, the pot should swing out. For this purpose it is taken along by two retaining bars at the bottom and unscrewed. image]During this process, two spring noses jump from below into an oblique contour of the brewing pot. image][image
]However, the leadership mentioned above jumps out of the leadership area relatively early. Then it can happen that the brewing pot rotates slightly due to the friction in the spindle. Then, however, the feather nose strikes against a lower
edge before it can jump upwards into the contour of the brewing pot. This is the moment when the mechanism gets stuck. image
]Which sense the feather noses have exactly is not quite
clear to
me
. I believe they should enable the brewing pot to be swivelled in by hand in order to expand the brewing group.

In any case, the pot must be prevented from turning after shutting down before the noses can snap into place. In my opinion, the construction is somewhat fragile because it is not exactly uncomplicated.

In

terms of handicrafts, an early rotation of

the brewing pot could be prevented by means of a spring plate in the area of the guide. Maybe I'll do something.

The silicone grease solution could help to reduce the tendency of the brewing pot to rotate due to the reduced friction. That is why this remedy could certainly help here and there. However, the coffee powder also sti

cks to the

fat

, which is also somehow stupid. Maybe even silicone spray will help. It might be less sticky. My contribution with pictures can also be found here
:https://www.mydealz.de/diskussion/siemens-eq9-fehler-mit-bruheinheit-1322946

QUOTE (Guest_Chris @ Thursday, 05. September 2019, 05:26 Uhr)

QUOTE (Sequal @ Tuesday, September 03, 2019, 16:37) Moin , where did you get this hose repair kit? I can't find anything... salute Hi! Of course it doesn't exist. I put it together myself. This is the hose: lilawelt24 food silicone hose silicone hose hose silicone hose 40 sizes to choose from (Ø inside/outside: 6mm x 9mm) https://www.amazon.de/dp/B07SWR8ZP9/ref=cm_sw_r_cp_apa_i_P.hCDbZZGRBPBund that has the clamps: Wiltec worm thread hose clamps W2 stainless steel bandwidth 9mm clamping range 8-12mm https://www.amazon.de/dp/B018M8NJAO/ref=cm_sw_r_cp_apa_i_2aiCDbJQPH78DIch have not yet mounted this . MfG

This is the pressure hose in front of the coffee pad. So I wouldn't say there's any pressure.

QUOTE (Chris050188 @ Sunday, September 15, 2019, 11:37 am)

Yes of course! On the left is the new one. Whether this will now prevent the jamming in the future I can not judge. Production stamp of the brewing group is 07/19. MfG

That's really interesting. Similarly, I had also devised a remedy. Then all I have to do is get to the new brew group. I think I still have guarantee.

It's sad they let you ask them for so long and annoy the customers. Of course one or the other pays for a new brew group, but that's bad for your image in the long run. With me anyway is still the simple rubber in it and I had never again problems
Beautiful rest weekend you