I am having this issue as well with a Jura Ena Micro 5. I removed the side panels to see what I could notice while starting up the unit, but all I get is an extended pumping noise (and I can see and feel that the pump is trying to do something) but after about 5-10 seconds, the machine shows alternating flashing between the one bean and three bean symbols. In the troubleshooting section of the manual this error code shows Cause: "the system must be filled with water" and Action:"Fill the tank with water", but the tank IS filled with water. Then it says Action:"touch the 1 bean or 3 bean symbol and the system will fill with water." But Ive tried this repeatedly, and neither the 1 or 3 bean symbol fixes this and I am back at square one.
I dont know if it could have anything to do with the machine expecting a filter to be in the water tank. Currently, there is no filter. I suppose I could put a filter in and test it again.
There are various water hoses that are visible in the back of the machine, but I did not see any water flowing through them when attempting this process repeatedly.
I have not tried the descale tablet method yet, but Im not sure what that is going to do if no water seems to be entering the system at all.
Any ideas other than : 1) Try the filter? 2) Try the descale tab method?
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